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Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Lutz, FL

4.9
1,072 Reviews

1,072 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

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November 11, 2022

Very helpful and made sure everything was taken care of quickly so I wouldn't be sitting there waiting long with my grandkids. More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Guest
Nov 11, 2022 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

November 11, 2022

Mark did a great job for me on a quick turnaround due to a planned trip. Thank you, amazing customer service! I will be buying my next auto at this dealership! More

by Usnchief23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark im service I did not deal with sales!
Nov 15, 2022 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

November 08, 2022

Since I moved to Tampa, I always take my car with you. I was always very well taken care of. More

by marina_usa00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephaine
Nov 09, 2022 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

November 05, 2022

This rating is because of my service advisor. Stephanie is the best. Wasn't to busy to take my calls or answer my texts when I had a question. Very polite and really cared about getting my car do More

by djfaingo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie. Didn't work with sales
Nov 07, 2022 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

November 01, 2022

Was kept informed throughout the process and received quick responses to all of my questions. More

by nakitakajo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith in service
Nov 02, 2022 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

October 28, 2022

Very friendly and professional. Service done exactly as I expected with no problems and no one trying to sell me something I didn’t need, which is very rare and very much appreciate More

by gboxell@yahoo.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark
Nov 01, 2022 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

October 27, 2022

Service was on time and completed as expected. Service staff were very professional and friendly and provided a complimentary was on next visit. More

by jcorbinpcso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Jeffery’s
Nov 01, 2022 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

October 22, 2022

Mark in the service department was AWESOME. He was kind, attentive, and made sure we were in and out quick. I absolutely love coming to this location for services. Always feel welcomed and neve More

by Deemarie885
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Oct 24, 2022 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

October 17, 2022

I have been dealing with Brian for many years. He is awesome. My service was done quickly. More

by Jacque
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service not sales
Oct 18, 2022 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

October 16, 2022

This Gentleman was a new Service Manager for me and he was great. I don't have his name as his card in back at my office. So please look him up and take him to lunch on me; I'll pay you in November when More

by BillCave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not recall his name
Oct 17, 2022 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

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