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Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Lutz, FL

4.9
1,072 Reviews

1,072 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

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December 22, 2022

Always friendly. Sometimes overbooked, but nice waiting area and you are able to check on your service without a problem. More

by Gardenrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Dec 28, 2022 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

December 22, 2022

Quick, friendly, clean very professional and will continue to due business with this location and Mark was very helpful More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Dec 28, 2022 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

December 22, 2022

Brian was exceptionally helpful and squeezed my oil change in same day even though I made the appointment with the wrong Ferman. More

by sandiviers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Guest
Dec 28, 2022 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

December 17, 2022

I have owned a Jeep for 10 years, bought my 1st from this dealor. Got a better price for the 2nd elsewhere, but still used this Feeman for Service. I was always happy with the service until about 1.5 years a More

by 1jak0965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Alexander
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

We apologize for the negative experience you had with us. Please contact our manager, Luke Miller at (813) 690-5850 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

December 14, 2022

Ferman of Lutz always goes above and beyond to make sure we are in and out quickly and treated professionally! This last visit was no different, in fact, we were in and out in a half hour! Thank you so much More

by crafty.mamallama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Dec 15, 2022 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

December 03, 2022

Service is always outstanding at this location. fast and friendly service.they treat you like family More

by Tamcsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David cooper
Dec 06, 2022 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

Dec 06, 2022 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

December 02, 2022

This was my first visit here. Everyone was very nice and professional! My car's oil change and tire rotation was finished in a timely manner. More

by lorried1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Cervone
Dec 06, 2022 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

November 22, 2022

Service and staff is wonderful. They are all friendly and my service was done very fast. More

by Mykaellay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Nov 23, 2022 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

November 22, 2022

Great services and very professional and knowledgeable personal. I like the lobby area and the amenities More

by Atoledo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Nov 22, 2022 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

November 21, 2022

Jeremy did a great job. He addressed all my questions and kept me informed throughout my service. More

by derekcarswell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Jefferys
Nov 21, 2022 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

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