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Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Lutz, FL

4.9
1,072 Reviews

1,072 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

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January 19, 2023

Keith was an exceptional service rep. He provided me with extreme courtesy and professionalism during my service visit. As I asked him questions regarding my vehicle He took the time to t More

by Rbrim10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The mechanic was very knowledgeable
Jan 20, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

January 17, 2023

EXCELLANT SERVICE DONE RIGHT! !!!!!!! BEEN COMING IN FOR SERVICE WITH TWO VEHICLES FOR YEARS AND SERVICE HAS BEEN GREAT. More

by BART BIRDYSHAW PARTS MANAGER FERMAN CJDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank- David Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gray Burtchaell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Reising
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Semidey
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Meyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

January 16, 2023

The Purple Team Service Manager, Mark Cerrone, provides exceptional customer service! I had an emergency issue with my vehicle that created a huge inconvenience for my work day. Empathetic to my situatio More

by fpapa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Cerrone
Jan 17, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

January 16, 2023

Brian and his team are the absolute best! ! Repaired my tire super quickly. Thank you again! More

by Ashlee.mccraine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Guest
Jan 18, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for the review!

January 09, 2023

Great job again, appreciate the great customer service and work performed. Ill definitely come back. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
Jan 09, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

January 07, 2023

Great service with fast and expect experience. This is a step up from some previous visits . Keep up the good work More

by top4692Mr Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gray Burtchaell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

December 25, 2022

Our service advisor Stephanie was awesome. Great pleasure to work with. Looking forward to future appointments. More

by dvickers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
Dec 28, 2022 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

December 25, 2022

Brian, thank you for squeezing in our new Jeep to take a look at our concern. Thank you for getting us in/out timely and settling our concerns before taking the car on a road trip. Excellent customer serv More

by vennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Pickney
Dec 25, 2022 -

vennis responded

Brian, thank you for squeezing in our new Jeep to take a look at our concern. Thank you for getting us in/out timely and settling our concerns before taking the car on a road trip. Excellent customer service!

December 23, 2022

Brian Guest has always taken care of my service needs and is very responsive to any questions. More

by CW Lutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Guest
Dec 28, 2022 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

December 22, 2022

Excellent service, service personnel always very helpful. Vehicle always returned in minimum time and always clean. More

by dconner22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, Marc and Kathy
Dec 28, 2022 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

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