Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center
Lutz, FL
1,072 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center
Keith was an exceptional service rep. He provided me with extreme courtesy and professionalism during my service visit. As I asked him questions regarding my vehicle He took the time to t He provided me with extreme courtesy and professionalism during my service visit. As I asked him questions regarding my vehicle He took the time to thoroughly explain what I needed to know. More service reps should emulate his great work ethic. Keep him on your team! More
EXCELLANT SERVICE DONE RIGHT! !!!!!!! BEEN COMING IN FOR SERVICE WITH TWO VEHICLES FOR YEARS AND SERVICE HAS BEEN GREAT. !!!!!!! BEEN COMING IN FOR SERVICE WITH TWO VEHICLES FOR YEARS AND SERVICE HAS BEEN GREAT. More
The Purple Team Service Manager, Mark Cerrone, provides exceptional customer service! I had an emergency issue with my vehicle that created a huge inconvenience for my work day. Empathetic to my situatio exceptional customer service! I had an emergency issue with my vehicle that created a huge inconvenience for my work day. Empathetic to my situation, Mark found a way to squeeze me into the schedule to resolve the issue as quickly as possible so I could be back out on the road without missing significant time from work. Since this was a temporary emergency fix, Mark made sure that I was scheduled a follow appointment with the service department to fully resolve the issue. Thanks Mark for your compassion, understanding and excellent customer service! More
Great service with fast and expect experience. This is a step up from some previous visits . Keep up the good work This is a step up from some previous visits . Keep up the good work More
Brian, thank you for squeezing in our new Jeep to take a look at our concern. Thank you for getting us in/out timely and settling our concerns before taking the car on a road trip. Excellent customer serv look at our concern. Thank you for getting us in/out timely and settling our concerns before taking the car on a road trip. Excellent customer service! More