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Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Lutz, FL

4.9
1,072 Reviews

1,072 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

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May 01, 2023

This is an excellent facility from which to acquire a vehicle and have it regularly serviced. More

by wlm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Guest
May 02, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 28, 2023

The service department team is always ready, willing, and able, to address my automotive needs. More

by abuhello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Guest - Service Dept.
May 02, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 25, 2023

The service advisors at Ferman Jeep are always knowledgeable, friendly, honest, and accommodating. Marc Gonzalez is no exception. Marc helped me on a recent visit, and stayed in touch regularl More

by Carey Drourr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Gonzalez
Apr 26, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 20, 2023

Hector Alicea did a great Job! I will definitely recommend to friends and family. Keep up the great work!!!! More

by Liszeida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Alicea
Apr 20, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 17, 2023

Everything was great! The tech that figured out the problem with my car also found that it was covered by Mopar!! Great job! More

by natthebrat22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not work with the sales dept
Apr 18, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 14, 2023

Great customer service and kept me up to date on the repairs. This is my 3rd time going to Dodge (not this dealership, first time) for the same repair. However the part needed to be ordered. Hoping thi More

by DALYRICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was in service.
Apr 17, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 13, 2023

Very pleased with all aspects of the service department. Mark was knowledgeable, polite and very efficient. More

by SuziB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark (in Service Dept)
Apr 13, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 10, 2023

Another very positive service experience at Ferman. Great communication and timely attention to all details. More

by Jack Hebert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Apr 12, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 08, 2023

I appreciate the explanation Brian provided for the work needed on my Jeep. He was very thorough. More

by loveour2girls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Apr 08, 2023 -

loveour2girls responded

Great job!

April 04, 2023

The Ferman Service Department is the very best. ...all across the board. Thank you ver much! More

by Rex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

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