Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

The whole team was good at communicating time frame for completion of work. Truck stood tall when I picked it up. completion of work. Truck stood tall when I picked it up. More

Emmett was very friendly and helpful and did a good job of getting my work done fast. I will always ask for Emmett when I come in for anything. of getting my work done fast. I will always ask for Emmett when I come in for anything. More

I was hesitant about using a dealer service center as I have had bad experiences in the past. A mechanic recommended a dealer due to not having the proper system to evaluate electrical problems. Ferman fou have had bad experiences in the past. A mechanic recommended a dealer due to not having the proper system to evaluate electrical problems. Ferman found a small fuse blown and replaced it in no time charging me an honest fee. I will be doing more business with them as this experience changed my mind on Dealer Service Centers. My next auto purchase I will highly consider Ferman. Thank you very much. Robert Licciardello More

The service was fast and the service person was very good. He listened to my needs and help me. good. He listened to my needs and help me. More

Excellent, fast, effective, and efficient service from start to finish. From the Service Director to the Service Advisor it was a pleasure and the Gold Standard on how service and communications should be start to finish. From the Service Director to the Service Advisor it was a pleasure and the Gold Standard on how service and communications should be. More

Emmett kept me apprised of the work and arranged for a ride home and back to the dealership when the work required longer than anticipated. Your driver Steve was super, too! ride home and back to the dealership when the work required longer than anticipated. Your driver Steve was super, too! More

The service department at Ferman CJDR always does a great job with our vehicles. They take the time to do the job right. Keith Smith does a wonderful job, is great to work with, keeps you posted on the work job with our vehicles. They take the time to do the job right. Keith Smith does a wonderful job, is great to work with, keeps you posted on the work being performed and makes you aware of upcoming service items that might need to be addressed. More

This is an excellent facility from which to acquire a vehicle and have it regularly serviced. vehicle and have it regularly serviced. More

The service department team is always ready, willing, and able, to address my automotive needs. able, to address my automotive needs. More

The service advisors at Ferman Jeep are always knowledgeable, friendly, honest, and accommodating. Marc Gonzalez is no exception. Marc helped me on a recent visit, and stayed in touch regularl knowledgeable, friendly, honest, and accommodating. Marc Gonzalez is no exception. Marc helped me on a recent visit, and stayed in touch regularly throughout the service to answer all of my questions. He coordinated with the techs to accommodate some unusual requests I had. Marc was technically competent, but also very personable. I appreciate Marc and the whole Team at Ferman and look forward to bringing my business there in the future. More