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Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Lutz, FL

4.9
1,072 Reviews

1,072 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

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May 30, 2023

Oil change was done in a timely manner & pricing was given for replacement of front wipers. Brian was friendly and communicated well. More

by KB- Tampa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian - Service Dept
May 31, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

May 26, 2023

For the most part I have a great experience at this dealership.each time I go. More

by STEVEK1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
May 26, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

May 22, 2023

Our Service advisor was excellent. Very friendly. Knowledgeable. Right on time. Will always use ferman More

by Tom Carr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Semidey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

May 19, 2023

The whole team was good at communicating time frame for completion of work. Truck stood tall when I picked it up. More

by kgray69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Cooper
May 22, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

May 18, 2023

Emmett was very friendly and helpful and did a good job of getting my work done fast. I will always ask for Emmett when I come in for anything. More

by montypatterson8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't use sales department
May 18, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

May 16, 2023

I was hesitant about using a dealer service center as I have had bad experiences in the past. A mechanic recommended a dealer due to not having the proper system to evaluate electrical problems. Ferman fou More

by rlicciardello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Martooch
May 17, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

May 09, 2023

The service was fast and the service person was very good. He listened to my needs and help me. More

by JIMH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mark
May 09, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

May 09, 2023

Excellent, fast, effective, and efficient service from start to finish. From the Service Director to the Service Advisor it was a pleasure and the Gold Standard on how service and communications should be More

by Glenn Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Cooper and Brian Guest
May 10, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

May 09, 2023

Emmett kept me apprised of the work and arranged for a ride home and back to the dealership when the work required longer than anticipated. Your driver Steve was super, too! More

by COE68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmett
May 10, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

May 02, 2023

The service department at Ferman CJDR always does a great job with our vehicles. They take the time to do the job right. Keith Smith does a wonderful job, is great to work with, keeps you posted on the work More

by Kyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Smith
May 02, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

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