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Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Lutz, FL

4.9
1,048 Reviews

1,048 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

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April 17, 2023

Everything was great! The tech that figured out the problem with my car also found that it was covered by Mopar!! Great job! More

by natthebrat22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not work with the sales dept
Apr 18, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 14, 2023

Great customer service and kept me up to date on the repairs. This is my 3rd time going to Dodge (not this dealership, first time) for the same repair. However the part needed to be ordered. Hoping thi More

by DALYRICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was in service.
Apr 17, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 13, 2023

Very pleased with all aspects of the service department. Mark was knowledgeable, polite and very efficient. More

by SuziB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark (in Service Dept)
Apr 13, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 10, 2023

Another very positive service experience at Ferman. Great communication and timely attention to all details. More

by Jack Hebert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Apr 12, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 08, 2023

I appreciate the explanation Brian provided for the work needed on my Jeep. He was very thorough. More

by loveour2girls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Apr 08, 2023 -

loveour2girls responded

Great job!

April 04, 2023

The Ferman Service Department is the very best. ...all across the board. Thank you ver much! More

by Rex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 03, 2023

Great group of people, very helpful and knowledgeable. Mark did a great job communicating via text. Thanks, Roxanne Steele More

by roxysteele494
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Apr 05, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 02, 2023

Great group of people from sales, financing and service to work with. John delivered what he promised and on time. More

by Coach.jimij
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hurley
Apr 05, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

March 31, 2023

Hector was very helpful and professional with my problem. Also the waiting area made the hour wait bearable. More

by Jhaager
Recommend Dealer
Yes
Employees Worked With
Hector
Apr 05, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

March 30, 2023

Great service will be back as needed. Waiting area was very well maintained! Service dept was very efficient and friendly More

by mauimarine
Recommend Dealer
Yes
Employees Worked With
Don't remeber
Mar 31, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

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