Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Great service. Brian Guest always takes great care of me whenever I need any service work done to my vehicle. Highly recommend Ferman and especially Brian Brian Guest always takes great care of me whenever I need any service work done to my vehicle. Highly recommend Ferman and especially Brian More

Ive been coming to this dealership for service since 2018. I've have never had a bad experience. All the service advisors have been great. Brian in particular has helped me many times in the past. This 2018. I've have never had a bad experience. All the service advisors have been great. Brian in particular has helped me many times in the past. This time I worked with Bo and he was helpful as well. My wife has even commented how friendly her limited interactions with the crew at this facility has been. On this last visit, a service technician actually came out and explained the issue with me which I thought was a nice touch. More

Michael was helpful with my reservation and getting my servicing done in a very timely order servicing done in a very timely order More

Great service and was fairly fast. Got everything done that I needed. I would recommend them. Got everything done that I needed. I would recommend them. More

Had a great experience as always! Hector really is top notch! Pleasant and clean atmosphere. Hector really is top notch! Pleasant and clean atmosphere. More

My service Rep Mark was very helpful and I was in and out in record time. thank you so much ! in record time. thank you so much ! More

Everything was great and the service wait was not too long. I like the new text feature for when your vehicle is done or updates during service. long. I like the new text feature for when your vehicle is done or updates during service. More

I was very pleased that Mr. Cooper listened to my description of the strange behavior I was experiencing with the air conditioning system in my one month old '22 Dodge Challenge Cooper listened to my description of the strange behavior I was experiencing with the air conditioning system in my one month old '22 Dodge Challenger purchased from Ferman Dodge, and his staff fixed the issue by replacing a malfunctioning humidity sensor. I live out of the Wesley Chapel / Lutz area, and I had gone to the service departments at three other Dodge dealers (SEVEN prior visits, without any resolution) in Lakeland and Winter Haven where I received little more than a very cliché "they all do that" from the three service departments. Simply put, Ferman Service fixed the (obviously warranty) problem on my month old (at the time) Challenger by replacing a malfunctioning humidity sensor, and I was headed home within 90 minutes. More

Great service, very smooth experience from start to finish! Waiting area was also very nice with snacks and drinks available. finish! Waiting area was also very nice with snacks and drinks available. More

Service and service representative was excellent and very efficient. Will refer anyone I know needing service to this shop. efficient. Will refer anyone I know needing service to this shop. More