Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Clean, professional, and informative. However the main TV should have current information, the people waiting never saw their names to know if their vehicle was done. However the main TV should have current information, the people waiting never saw their names to know if their vehicle was done. More

Excellent service from start to finish. Hector was great and went above and beyond. I will always come to Ferman for my jeep service needs. Highly recommended! Hector was great and went above and beyond. I will always come to Ferman for my jeep service needs. Highly recommended! More

appreciate the service from Mgr Bob and rep Hector. i wish I had come in for service months ago and resolve ithe issues i wish I had come in for service months ago and resolve ithe issues More

From the first time coming to the Ferman deanship for service around 2019, I have had outstanding service every time I visit. service around 2019, I have had outstanding service every time I visit. More

I have been trying to get a recall done there for years, they keep telling me they don’t have the part. They say they will try to get the part and call me when they get it. They never call. I give them one they keep telling me they don’t have the part. They say they will try to get the part and call me when they get it. They never call. I give them one star because I can’t give them less. There’s two recalls on my car that they refused to do. I’ve called jeep recall and they tell me the part is available so you’ll figure it out. Yes, I did purchase my car there. They could show a little customer loyalty. More

Service was fast and Mark was very helpful with everything about the service and keeping me informed everything about the service and keeping me informed More

Mark is always helpful. He always prints out recommendations for service which I need. I feel always welcomed. He always prints out recommendations for service which I need. I feel always welcomed. More

Always great service for my Dodge Challenger. I worked with Brian Guest and he's very courteous and professional. I worked with Brian Guest and he's very courteous and professional. More

I was thankful for Michael, who was able to show me a serious problem that was wrong with my Chrysler Pacifica 2018. He also was very kind and helping me with the tow truck and giving me advice about the serious problem that was wrong with my Chrysler Pacifica 2018. He also was very kind and helping me with the tow truck and giving me advice about the roadside assistance. More

Had a good experience and great Customer service. Everyone was pleasant to work with and very accommodating. Everyone was pleasant to work with and very accommodating. More