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Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Lutz, FL

4.9
1,079 Reviews

1,079 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

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September 17, 2023

I have always had great service at this dealership. The service staff is very friendly and does a great job of explaining the cost. The wait times are always very good as well. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo
Sep 18, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

September 13, 2023

Great waiting area, and great communication with the service advisor but to expensive the service More

by vsoto21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Apuntez
Sep 13, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

September 01, 2023

Alberto (Beau) solved my problems and got us in and out quickly. Love the way they greet each vehicle to get the service started. Alberto was a delight to deal with. All problems solved on the first vis More

by philc744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto - Very professional and courteous.
Sep 06, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

September 01, 2023

I love how cleanly this location is and how nice the staff are. The guy, I believe his name is Hector, is always nice and always seems to find me a duck for my truck pond in the front and I really love More

by Jml324918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Sep 06, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

August 30, 2023

Mark in service department was very professional and friendly. Excellent service. Always quick and friendly service here. More

by Ltraut999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark - service
Sep 06, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

August 29, 2023

Mark provided fast, efficient, polite service. He also kept me informed about my service. At service completion Mark made sure my Van was clean and nothing was left in the Van. More

by Goodboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Aug 30, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

August 21, 2023

I was in and out in a relatively short period of time even with an additional service that was added More

by sramsey53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike from service
Aug 22, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

August 20, 2023

Clean, professional, and informative. However the main TV should have current information, the people waiting never saw their names to know if their vehicle was done. More

by rickwedwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 21, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

August 18, 2023

Excellent service from start to finish. Hector was great and went above and beyond. I will always come to Ferman for my jeep service needs. Highly recommended! More

by segui_f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Aug 18, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

August 15, 2023

appreciate the service from Mgr Bob and rep Hector. i wish I had come in for service months ago and resolve ithe issues More

by eqvega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Aug 15, 2023 -

eqvega responded

good

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