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Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Lutz, FL

4.9
1,079 Reviews

1,079 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

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October 19, 2023

I had an issue that was direct from the factory. Although it was addressed by a dealership out-of-town while I was traveling, Ferman took my vehicle in and checked/addressed a couple of issues and g More

by ostracod
Service Time
Recommend Dealer
Yes
Employees Worked With
Brian
Oct 23, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

October 18, 2023

I had a recall issue and they took care of the issue in a timely manner. The waiting area was very clean. More

by oltwizard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Cooper
Oct 19, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

October 15, 2023

In fact, when I called to make an appointment to have my car’s oil changed for the first time, I was happy because I found an appointment soon, and when I arrived at the dealership, there was a good recepti More

by mahdi.marei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Oct 16, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

October 13, 2023

Brian Guest has been Excellent so has the service Dept. The dealership is clean with good amenities! More

by buskom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Guest
Oct 16, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

October 11, 2023

Great service and quality of being attentive. Clean and attention to details. Service Tech was great! More

by jsquare30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Alexander
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

Oct 12, 2023 -

jsquare30 responded

Thank you.

October 10, 2023

Dealership is clean with good amenities. Service staff is professional courteous and punctual. They work to get you in and out. More

by johnlgeronimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Oct 10, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

October 08, 2023

Staff very efficient and knowledgeable. Very pleasant and handles customer in a courteous manner. Will recommend this company always. More

by elsawinston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Guest
Oct 09, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

Oct 09, 2023 -

elsawinston responded

Very good service.

October 04, 2023

Excellent and fast service every time I have visited (three times). Really appreciated the warranty repair of my windshield. More

by sjbillings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Guest
Oct 05, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

September 25, 2023

The dealership was clean and welcoming, and the service associate who helped me was friendly and knowledgeable! More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in service
Sep 25, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

September 18, 2023

I wanted to buy my car from this dealership but they didn't have the model I wanted. I purchased my vehicle at another dealership but decided to have its first service at Ferman. Even though I didn't pu More

by j.vanglahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Sep 19, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

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