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Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Lutz, FL

4.9
1,047 Reviews

1,047 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

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August 04, 2023

Service was fast and Mark was very helpful with everything about the service and keeping me informed More

by brianjrussell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Cervone
Aug 04, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

August 04, 2023

Mark is always helpful. He always prints out recommendations for service which I need. I feel always welcomed. More

by Npadillaalverio@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Aug 07, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

August 01, 2023

Always great service for my Dodge Challenger. I worked with Brian Guest and he's very courteous and professional. More

by JOSE_MELCHOR_ROMERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Guest
Aug 02, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

July 31, 2023

I was thankful for Michael, who was able to show me a serious problem that was wrong with my Chrysler Pacifica 2018. He also was very kind and helping me with the tow truck and giving me advice about the More

by Jeanie
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

July 24, 2023

Had a good experience and great Customer service. Everyone was pleasant to work with and very accommodating. More

by melbelle023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
Jul 25, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

July 22, 2023

Hector was great. Fast and informative. Great service department. They really take care of their customers. More

by Amber Lamb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Jul 25, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

July 20, 2023

Accurate, on time, and efficient. I appreciate the service and the techs listening to my concerns. Also pick-up and check out was a breeze. Thankful for this dealership- will conti More

by Mike Heaton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Martoccio
Jul 21, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

July 15, 2023

Excellent scheduling process kept me informed and updated right through the work process and to the moment I picked my vehicle up from service. More

by csp033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Guest
Jul 17, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

July 11, 2023

Brian Guest was super helpful, from checking me in to answering various questions I had, to keeping me posted while I was waiting. He also immediately recognized I have a mobility van, a first for me. De More

by sunshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Guest (Service)
Jul 12, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

July 11, 2023

Bo was great! My service appointment was handled accurately and professionally. I don't normally bring my vehicles to the dealer because of the added cost associa More

by RWILLIAMS2207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo
Jul 12, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

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