Back

Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Lutz, FL

4.9
1,079 Reviews

1,079 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Sort by
December 14, 2023

Mark provided the most professional service and made the experience enjoyable. Rated a 10. All-Boxes-Checked. And looking forward to my next visit. Thank-You More

by Savion17sweenty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in Service
Dec 15, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

December 12, 2023

Excellent customer service, professional, compassionate, and caring makes you want to come back. highly recommend getting any veh serviced any Ferman in lutz fl. More

by grover3288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
brain guest
Dec 13, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

December 11, 2023

Excellent customer service, professional, compassionate, and caring makes you want to come back again and agian More

by 3terrones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank- David Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gray Burtchaell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Reising
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Semidey
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Meyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

December 07, 2023

THESE PEOPLE ARE SCAM ARTISTS I had just recently bought a car through this dealership about 2 months ago and my car was already starting to have a good amount of issues. I took my car in to get it s More

by Dm100100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Soto
Dec 08, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

We apologize for the negative experience you had with us. Please contact our manager, Luke Miller at (813) 690-5850 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

December 03, 2023

They actually do care about their customers and go above and beyond to make the entire experience enjoyable. More

by GSAUNDERS591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in service dept
Dec 04, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

December 02, 2023

From start to finish hector did an outstanding job. I felt like he actually cared. More

by pappas87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hector
Dec 04, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

December 02, 2023

Everything was fine. Quick and easy. Appointment was easy to set up. I have no complaints More

by anlex97@msn.com
Recommend Dealer
Yes
Employees Worked With
You are only listing sales employees
Dec 04, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

November 21, 2023

It took a bit of time to get my vehicle checked in. The staff was quite busy. Once the advisor was available, it was all great. More

by BillE-Jeep2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Alexander
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : This was a service appointment - not sales
Nov 21, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

November 21, 2023

Always seems like we have a good experience with this dealership, whether it's purchasing or service! More

by firstfulk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo in Sales, Mark in Service
Nov 21, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

November 16, 2023

Excellent customer service, excellent communication on what needed to be done, timely repair, very happy customer! More

by Gina H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Apuntez
Nov 17, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

...
13
...