Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Alberto (Beau) solved my problems and got us in and out quickly. Love the way they greet each vehicle to get the service started. Alberto was a delight to deal with. All problems solved on the first vis quickly. Love the way they greet each vehicle to get the service started. Alberto was a delight to deal with. All problems solved on the first visit. More

I love how cleanly this location is and how nice the staff are. The guy, I believe his name is Hector, is always nice and always seems to find me a duck for my truck pond in the front and I really love staff are. The guy, I believe his name is Hector, is always nice and always seems to find me a duck for my truck pond in the front and I really love that! The first time I went, he was training, he really goes out of his way to make the experience as smooth and easy as possible. More

Mark in service department was very professional and friendly. Excellent service. Always quick and friendly service here. friendly. Excellent service. Always quick and friendly service here. More

Mark provided fast, efficient, polite service. He also kept me informed about my service. At service completion Mark made sure my Van was clean and nothing was left in the Van. He also kept me informed about my service. At service completion Mark made sure my Van was clean and nothing was left in the Van. More

I was in and out in a relatively short period of time even with an additional service that was added even with an additional service that was added More

Clean, professional, and informative. However the main TV should have current information, the people waiting never saw their names to know if their vehicle was done. However the main TV should have current information, the people waiting never saw their names to know if their vehicle was done. More

Excellent service from start to finish. Hector was great and went above and beyond. I will always come to Ferman for my jeep service needs. Highly recommended! Hector was great and went above and beyond. I will always come to Ferman for my jeep service needs. Highly recommended! More

appreciate the service from Mgr Bob and rep Hector. i wish I had come in for service months ago and resolve ithe issues i wish I had come in for service months ago and resolve ithe issues More

From the first time coming to the Ferman deanship for service around 2019, I have had outstanding service every time I visit. service around 2019, I have had outstanding service every time I visit. More

I have been trying to get a recall done there for years, they keep telling me they don’t have the part. They say they will try to get the part and call me when they get it. They never call. I give them one they keep telling me they don’t have the part. They say they will try to get the part and call me when they get it. They never call. I give them one star because I can’t give them less. There’s two recalls on my car that they refused to do. I’ve called jeep recall and they tell me the part is available so you’ll figure it out. Yes, I did purchase my car there. They could show a little customer loyalty. More