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Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Lutz, FL

4.9
1,078 Reviews

1,078 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

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January 08, 2024

Oil change and brake fluid flush went off with out a hitch. Hector kept me informed of the progress of the service. More

by lastsquare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Jan 09, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

January 07, 2024

The service and reception of the staff was very professional. The service provided by Ferman was prompt and of high quality. More

by Rhettewatts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gray Burtchaell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

January 05, 2024

Brian in service helps make the service experience easier to navigate. He does a great job explaining everything. More

by loveour2girls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t work with sales
Jan 05, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

January 01, 2024

Ferman Cypress Creek is always a pleasure to work with especially Mark. Easy to make sn appointment. More

by Renedo1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Cervone
Jan 02, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

December 30, 2023

Everything was great with the service provided on my jeep Gladiator. I would recommend service at this location. More

by jaymedina1110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jan 02, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

December 18, 2023

Michael the service writer is awesome and so helpful. It makes my experience so much pleasurable. He goes above and beyond to help me. More

by danamduncan87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, service
Dec 18, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

December 18, 2023

Excellent service of my vehicle in timely manner. Keith Smith, service manager was very polite to explain all services needed for my vehicle. More

by DhiruSPatel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Smith
Dec 18, 2023 -

DhiruSPatel responded

Excellent service.

December 18, 2023

Hector the service writer delivers amazing customer service and truly represents the dealership well. This also goes for all the staff involved in the identifying the issue that needed correcting. Th More

by scottvhechler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Dec 19, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

December 15, 2023

I HAVE BEEN DEALING WITH THIS SERVICE CENTER FOR YEARS AND HAVE NOTHING BUT GOOD THINGS TO SAY ABOUT IT More

by earline2849
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIAN GUEST AND CREW
Dec 15, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

December 14, 2023

Mark provided the most professional service and made the experience enjoyable. Rated a 10. All-Boxes-Checked. And looking forward to my next visit. Thank-You More

by Savion17sweenty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in Service
Dec 15, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

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