Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

uneventful and that is a good thing! There were no surprises. Everything went as it was supposed to. The dealership was very clean and efficient. I reported a problem in the men's rest There were no surprises. Everything went as it was supposed to. The dealership was very clean and efficient. I reported a problem in the men's restroom and it was promptly addressed by staff. More

I was taken care of with great care and concern !! Great service Well taken care of. I had a better feeling then last time I had service done. It has restored my feelings of going anywhere else.. Great service Well taken care of. I had a better feeling then last time I had service done. It has restored my feelings of going anywhere else.. More

great service They are always very polite and always on point, great waiting area and nice people, you can drink coffee wacht tv and walk indide the sales room They are always very polite and always on point, great waiting area and nice people, you can drink coffee wacht tv and walk indide the sales room More

Don't know yet,we'll see Friendly, take care of your service needs. Make sure you are not inconvenienced as far as a loaner vehicle couldn't be better. Un sure if vehicle is t Friendly, take care of your service needs. Make sure you are not inconvenienced as far as a loaner vehicle couldn't be better. Un sure if vehicle is truly fixed. More

Oil Change I arrived roughly twenty minutes early and the service staff worked well together as a team to keep me from waiting (which I fully expected due to my I arrived roughly twenty minutes early and the service staff worked well together as a team to keep me from waiting (which I fully expected due to my early arrival). Well done. JJJ More

Great Experience EVERY TIME I go there! The sales , Finance and Service people are All very knowledgeable, Friendly and professional! Jim (James) Zabel(formally in sales) has fantastic to wo The sales , Finance and Service people are All very knowledgeable, Friendly and professional! Jim (James) Zabel(formally in sales) has fantastic to work with and Mike in the Service Department is always accommodating and conscientious of my time! More

Good experience Had a good experience at the dealership for my first oil change. Oscar was very helpful and I was pleased with the way he handled my visit. Had a good experience at the dealership for my first oil change. Oscar was very helpful and I was pleased with the way he handled my visit. More

Excellent follow up This was a repair after an accident. The original repair was not complete and the service rep at you dealership was understanding and willing to foll This was a repair after an accident. The original repair was not complete and the service rep at you dealership was understanding and willing to follow up on varying issues that came up along the way. This took a great deal off my mind during the process. More

Great service. Mike Myers was exceptional in understanding my predicament with respect to me being without transportation for an extended time due to unavailable par Mike Myers was exceptional in understanding my predicament with respect to me being without transportation for an extended time due to unavailable parts locally. Mike put in extra effort to get the parts overnighted. Noting that he could not promise next day delivery, Mike made extra effort to see about the availability of a loaner car. Mike was very professional. As it turned out the part came the next day and the car was repaired quickly. I am very pleased with the service. Thanks to Mike. More

All service and vehicle information explained in detail. Routine service was performed and explained in detail. As is with most dealers, the timeliness is lacking in the service. Over two hours for oil/fil Routine service was performed and explained in detail. As is with most dealers, the timeliness is lacking in the service. Over two hours for oil/filter and 27 point check and 2 software updates. Expected the dealer would include a vehicle wash as most dealers do when providing service. Not at Ferman? More