Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Excellent customer service, professional, compassionate, and caring makes you want to come back again and agian and caring makes you want to come back again and agian More

THESE PEOPLE ARE SCAM ARTISTS I had just recently bought a car through this dealership about 2 months ago and my car was already starting to have a good amount of issues. I took my car in to get it s bought a car through this dealership about 2 months ago and my car was already starting to have a good amount of issues. I took my car in to get it serviced and later the sales rep James Soto called me and tried ripping me off by $5,000 saying that my car had a bunch more issues than what it actually had when my car was getting serviced there. It doesn’t even make sense why he would be calling me because he’s not even in the service department. I took my car to a different mechanic that was recommend by 4 people I know to get everything looked at and fixed and they called back and are only charging me $700. Also not only that but I asked the Ferman service department to take a look at some smaller fixes to my car but none of that was even touched. My car just sat in their lot for 4 more days when I could have had it back way more early. Myself and my parents have told everybody we know personally not to buy through ferman especially through this one in Wesley Chapel. THESE PEOPLE ARE SCAM ARTISTS More

They actually do care about their customers and go above and beyond to make the entire experience enjoyable. and beyond to make the entire experience enjoyable. More

From start to finish hector did an outstanding job. I felt like he actually cared. I felt like he actually cared. More

Everything was fine. Quick and easy. Appointment was easy to set up. I have no complaints Quick and easy. Appointment was easy to set up. I have no complaints More

It took a bit of time to get my vehicle checked in. The staff was quite busy. Once the advisor was available, it was all great. The staff was quite busy. Once the advisor was available, it was all great. More

Always seems like we have a good experience with this dealership, whether it's purchasing or service! dealership, whether it's purchasing or service! More

Excellent customer service, excellent communication on what needed to be done, timely repair, very happy customer! what needed to be done, timely repair, very happy customer! More

Quick and easy. I like to sit and relax while my car is being worked on and I like to stay outdoors to do that. It is very easy there. My Ferman associate is easy to I like to sit and relax while my car is being worked on and I like to stay outdoors to do that. It is very easy there. My Ferman associate is easy to work with. Brian Guest is his name. More

My service visit was handled promptly and professionally. Brian and theb service team were great Brian and theb service team were great More