
Ferman Chrysler Jeep Dodge RAM Wesley Chapel
Lutz, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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When you go to Ferman Cypress Creek see Matt Cerro I have purchased a lot of vehicles from many different dealers and I must say the experience at Ferman Cypress Creek was terrific. Salesperson Matt Ce I have purchased a lot of vehicles from many different dealers and I must say the experience at Ferman Cypress Creek was terrific. Salesperson Matt Cerro was very professional and worked very hard to make sure I got the deal that I wanted. He followed up after the sale and ensured that some minor issues were taken care of quickly and throughly. If you are looking for a used vehicle go see Matt he will help you without pressuring you. More
A wonderful experience, would use again! I came in wanting to trade in my Honda civic for another vehicle and the first gentleman to assist me with the process was Matthew Cerro. I let him kn I came in wanting to trade in my Honda civic for another vehicle and the first gentleman to assist me with the process was Matthew Cerro. I let him know that I was only interested in Japanese vehicles preferably in the Nissan category, Matt agreed to show me what they had in stock, sadly at the moment the location didn't have the Nissan variety of cars, but Matt did some extensive searching to find A nice Nissan Altima in another location and brought it to his dealership himself for me. After a test drive and a bit of paperwork. I was on the road in my new Altima! I would definitely recommend Matt as the goto guy for any of my pals that are looking for vehicles. More
Best experience I've had I came to this dealership all the way from Orlando, and couldn't be more greatful. Matt Cerro has great customer service, I am thankful for his servic I came to this dealership all the way from Orlando, and couldn't be more greatful. Matt Cerro has great customer service, I am thankful for his service and happy with my purchase. More
Best auto purchase experience I have ever had Ken Gilliam handled everything with genuine concern. He ensured the vehicle was thoroughly checked front front to rear. He provided a personal touch l Ken Gilliam handled everything with genuine concern. He ensured the vehicle was thoroughly checked front front to rear. He provided a personal touch like one would if they were purchasing the vehicle for their own family. More
it was very pleasant and fast Terry Mahoney was very helpful and very courteous to me and my wife I come looking at a Challenger to purchasing a very nice Challenger SRT 8 I am ver Terry Mahoney was very helpful and very courteous to me and my wife I come looking at a Challenger to purchasing a very nice Challenger SRT 8 I am very happy with my purchase I love this car its perfect Thanks Terry More
Paint drivers side passenger door due to scratches. I kept putting off repair, to fix scratches, on the drivers passenger door because I thought it would cost too much. I inquired on the whim. I was sur I kept putting off repair, to fix scratches, on the drivers passenger door because I thought it would cost too much. I inquired on the whim. I was surprised by the very reasonable cost to repair, so I brought it in the next day to the Mobille Repair Unit. My eight year old Jeep looks like new again! More
Buying process could use some tweaking Our experience was positive however, we did have to wait for quite a long time for the paperwork to be printed up then met with the financial officer Our experience was positive however, we did have to wait for quite a long time for the paperwork to be printed up then met with the financial officer to sign papers. Not until we met with the financial officer were we presented with extended warranty information. It would have been much more efficient if they would have given us the warranty paperwork to review while we were waiting for the paperwork to be completed. More
new vehicle purchase and pricing Straight forward pricing and no surprises. They make car buying fun. I have purchased three new vehciles from and haven't been let down. Great servic Straight forward pricing and no surprises. They make car buying fun. I have purchased three new vehciles from and haven't been let down. Great service department too and will work over issues until you're satisfied. More
Auto Purchase The sales team of Ken Gilliam & Daniel were very responsive to my early inquires regarding the 2015 Audi Q5 that I was interested in at the time. Havi The sales team of Ken Gilliam & Daniel were very responsive to my early inquires regarding the 2015 Audi Q5 that I was interested in at the time. Having made my VIP appointment for 10 AM on 01/08/2016 I was met by Daniel and then Ken. Ken was very professional, courteous and personal during the entire purchase process. The closing process with the financial team and Daniel & Ken's assistance was very quick and simple. I am extremely satisfied with vehicle purchased and the purchase experience. More
Frustrating and disappointing They sold us a Ram 1500 truck and told us the towing weight was 10,000,but salesman Forgot or didn't know that it had the lowest gear and would only They sold us a Ram 1500 truck and told us the towing weight was 10,000,but salesman Forgot or didn't know that it had the lowest gear and would only tow 8300lbs.Now we can't purchase the toy hauler that we have on order.At first the manager said he would make it right. Said they could change gear,now they say can't be done,but they would sell us another truck. Well We can't afford bigger more expensive truck! Oh the manager also said that a weight of 8800lbs. Was in our paper work,not true!!! And where did he get those numbers . We called Chrysler and they said gear could be changed but it would be costly and its up to dealership .Not happy at all,hard To find toy hauler that truck will tow . More