Ferman Chrysler Jeep Dodge RAM Wesley Chapel

15 month check up I had an appointment for my 15 month check-up. Checked in and was told it would take about an hour. Forty minuets later the tech came into the loung I had an appointment for my 15 month check-up. Checked in and was told it would take about an hour. Forty minuets later the tech came into the lounge to let me know my Jeep was done. Everything was clean and checked and ready to go. The service lounge is comfortable, clean and offers a selection of drinks. More

Caring Sales, service and management experience has been nothing less than exceptional. I have purchased many cars from this dealership. They work hard to Sales, service and management experience has been nothing less than exceptional. I have purchased many cars from this dealership. They work hard to make sure every customer is very happy. More

Fantastic Amanda Alvarez (our sales rep) was fantastic. She was extremely inviting and made the experience great. She knew what we wanted and gave us that. Fro Amanda Alvarez (our sales rep) was fantastic. She was extremely inviting and made the experience great. She knew what we wanted and gave us that. From there we were dealing with Steven the director of finance and he was awesome. Loved every minute we were there. More

Comfortable experience Great experience. Sold us what we needed not just what they wanted to move. The salesperson , Derrick, as well as the finance people made it not only Great experience. Sold us what we needed not just what they wanted to move. The salesperson , Derrick, as well as the finance people made it not only painless but pleasant . More

Dodge Challenger Hemi!!!! I purchased a Certified Pre-owned Dodge Challenger RT/Hemi about 2 weeks ago and I Love it! My Sales Rep "Gentleman" Jim Zabel was AWESOME!!!!! Being I purchased a Certified Pre-owned Dodge Challenger RT/Hemi about 2 weeks ago and I Love it! My Sales Rep "Gentleman" Jim Zabel was AWESOME!!!!! Being a sales rep myself for the past 20 years, my experience with Jim was like 2 buddies hanging out and talking over a beer & Wings. No pressure at all. It was Great!!! The Finance Manager Steve Stewart was both efficient and funny as heck! More

Finally a car salesmen with integrity Over the past 3 weeks, my boyfriend and I have been searching for a Cherokee jeep. We have been to dealerships from Miami, Fort Myers, Naples and fina Over the past 3 weeks, my boyfriend and I have been searching for a Cherokee jeep. We have been to dealerships from Miami, Fort Myers, Naples and finally Lutz's Florida. After several conversations with James Zabel, we knew we were dealing with an honest---as opposed to the dishonest, lying car salesmen in this area. The trip from Naples to Lutz's was worth the drive to feel the security that he would give us a fair and just price. Meeting him in person was such a delight because I knew instinctively that we were dealing with a man of his word.----very rare in the car business. Ferman dealership is blessed is to have such a genuine salesman of trustworthy caliber working to represent his company. We were blessed to have found him and the 3 weeks of waiting was worth it. I am showing my new jeep to everyone but I rave over the character of Jim Zabel. I love my jeep but I am most impressed with the scrupulous and honorable character of Mr. Zabel. From this day forward, I will only do business with him. More

great experience No hassle or unwanted pressure. Would do business again and recommend -- sales associate was James Zabel. Drove in from 2 hours away -- Beautiful de No hassle or unwanted pressure. Would do business again and recommend -- sales associate was James Zabel. Drove in from 2 hours away -- Beautiful dealership, customer is well-treated. More

David Cooper is the best !!!!!!!!!!💜💜💜💜💜💜💜 Went there for a plum CraZy challenger and left with one the hardest working sales people ever they Will go to bat for you Thanks so Much David Coop Went there for a plum CraZy challenger and left with one the hardest working sales people ever they Will go to bat for you Thanks so Much David Cooper More

New Challenger 392 Scat Pack Shaker (Thanks Derrick) Went down to test drive the 392 Challenger, was told from other locations that these cars were for serious buyers. They really didn't know how serious Went down to test drive the 392 Challenger, was told from other locations that these cars were for serious buyers. They really didn't know how serious i was. I had to explain that i have been watching the progress of the Dodge Challenger transformation ever since the car was reintroduced back in 2008 . Had no problem test driving this vehicle and probably would have walked away if i was told i couldn't test drive. Derrick Ciena was a great salesman to work with and took care of all my requests. Do yourself a favor if you call in to ask about internet pricing. Ask for Derrick Ciena to be your salesperson. You wont regret it when you go and check out your car or truck of choice More

Easiest vehicle purchase I purchased a new Dosge Grand Caravan and it was the smoothest vehicle purchase ever. The sales rep, Amanda was great. Answered all my questions and c I purchased a new Dosge Grand Caravan and it was the smoothest vehicle purchase ever. The sales rep, Amanda was great. Answered all my questions and concerns and was able to get me a lower price than originally promised. Would definitely recommend this dealership to friends and family. More