Ferman Chrysler Jeep Dodge RAM Wesley Chapel

experience Everyone helped in making my car buying experience positive, from the time I walked in to the time I left with my new car. I felt comfortable in the Everyone helped in making my car buying experience positive, from the time I walked in to the time I left with my new car. I felt comfortable in the entire process. Thank you. More

Second Car purchased from this Dealership! I was able to do everything remotely - never visited the dealership once, LOVE that! I'm considering trading in my 2014 Charger to a 2016! I was able to do everything remotely - never visited the dealership once, LOVE that! I'm considering trading in my 2014 Charger to a 2016! More

Good as usual We always get good service at Ferman. Before we get on the road for a long trip, I make a point of getting the car checked. I got a bit of a gut pun We always get good service at Ferman. Before we get on the road for a long trip, I make a point of getting the car checked. I got a bit of a gut punch with the news that what I expected to be a routine service; turned into a $1200 bill. But better to find this out and get it fixed, than get on the road and break down some where and have a bill a whole lot higher. Thanks Ferman. More

Perfect experience. Could not have been happier. Our salesman David was amazing. Could not have been more on point. There was no haggle over the price of the vehicle we purchased. Everything was stra Our salesman David was amazing. Could not have been more on point. There was no haggle over the price of the vehicle we purchased. Everything was straight forward and we got the deal we wanted. We recommend this dealership 100%. More

2017 Chrysler Pacifica Purchase No cheesy sales gimmicks were used on me. I called shopping for price and Mike (The Sales Manager) actually listened to me and didn't try to "sell" m No cheesy sales gimmicks were used on me. I called shopping for price and Mike (The Sales Manager) actually listened to me and didn't try to "sell" me. This was very important to me and we didn't waste any time as I had already driven a Pacifica at another dealer and did ALOT of research on the vehicle. The purchase was smooth, fast and efficient. That is what happens when you LISTEN to your customer. Thank you Ferman Chrysler. More

Always very accomodating! Accommodating, friendly, knowledgeable and professional....every time! Kevin does a great job and always takes excellent care of me. I recomme Accommodating, friendly, knowledgeable and professional....every time! Kevin does a great job and always takes excellent care of me. I recommend giving Kevin a call when it's time for service! Thank you! More

Excellent experience Our sales rep, Marc Graves, was terrific! He REALLY knew the product. He went out of his way to help us get the car we wanted, even though it had ju Our sales rep, Marc Graves, was terrific! He REALLY knew the product. He went out of his way to help us get the car we wanted, even though it had just come in and was not "ready for prime time" It was very hot out, but he kept checking on it, and letting us know what was going on. He was very courteous, professional and helpful. He made sure that we knew how to use the features of our Pacifica before we left the lot. We mistakenly left my mobility scooter at the dealers when we left, and he texted and called us immediately so we could get back there before we had gone too far. We thought he was terrific! Rafael made sure we knew everything about our financing options, and what each of the TWENTY papers we signed was for. He was also very professional, courteous and pleasant. Everyone we spoke with at the dealership was pleasant and friendly. The girl at the information desk was polite but was the only person we didn't get a smile from. Another girl came in later in the afternoon, and at that point, both girls were friendly. More

Brian is the star of this Dealership Someone got take a look at how Brian always meet or exceed customers expectations, and pass it on to to customer relationship departments. Thank you Someone got take a look at how Brian always meet or exceed customers expectations, and pass it on to to customer relationship departments. Thank you for the great service that you constantly give us. 5 stars 👌 More

Sales exceptional. Finance, ok. The salesmen of the vehicle was outstanding to wIrk with. The financing of the vehicle could have had more options like using personal bank. I was nev The salesmen of the vehicle was outstanding to wIrk with. The financing of the vehicle could have had more options like using personal bank. I was never given but 2 options. My bank could have beaten all options. More

Great service Professional, friendly and the technicians are very skilled. I needed a repair, the service associates were helpful, the work was well done in a time Professional, friendly and the technicians are very skilled. I needed a repair, the service associates were helpful, the work was well done in a timely manner while I waited. More