Ferman Chrysler Jeep Dodge RAM Wesley Chapel

Customer Service with Sales/Leasing. All parties were professional, personable.and willing to work with our situation or concern. Salesman Travis was very knowledgeable and well rounded w All parties were professional, personable.and willing to work with our situation or concern. Salesman Travis was very knowledgeable and well rounded with the vehicle's features. Also, he had good communications skills . . More

Awesome customer service The sale persons and financial person were straight forward, which made our decision process to buy easier. Thanks Terry, Marc, and Maddie. Thanks for The sale persons and financial person were straight forward, which made our decision process to buy easier. Thanks Terry, Marc, and Maddie. Thanks for all the guidance!! More

Worth the Trip! We came from out of town and were able to come home with a new car within our budget. The staff was friendly and accommodating. We will highly recomme We came from out of town and were able to come home with a new car within our budget. The staff was friendly and accommodating. We will highly recommend that our friends take a trip to this dealership before they buy! More

Great experience Guy did a great job getting me in the truck I wanted. Gray was very pleasant to work with as well. Will definitely send my family and friends to thi Guy did a great job getting me in the truck I wanted. Gray was very pleasant to work with as well. Will definitely send my family and friends to this dealership. More

Ferman service is exceptional I am treated like family! From the time you walk in everyone is friendly, informative, and efficient. They let me know the process and clearly set I am treated like family! From the time you walk in everyone is friendly, informative, and efficient. They let me know the process and clearly set my expectations. I am a loyal Ferman customer. More

Great service and short wait. I find the staff friendly and helpful. The waiting room is comfortable and clean. My wait time was very reasonable and the price was great. I recommen I find the staff friendly and helpful. The waiting room is comfortable and clean. My wait time was very reasonable and the price was great. I recommend this dealership to all. More

Great service as always Took my jeep in for 15,000 mile check. Service was great and they found a problem that I didn't know about and fixed it. The employees are always Took my jeep in for 15,000 mile check. Service was great and they found a problem that I didn't know about and fixed it. The employees are always extremely friendly and professional. Ferman in Lutz is one of the best that I've ever worked with. More

Warning light on! The service department got me in for the servicing of a warning light on. They were quick, repaired the issue, and the most important part. They were The service department got me in for the servicing of a warning light on. They were quick, repaired the issue, and the most important part. They were fair in the price for the work! More

Never a problem at with my Jeep service at Ferman's I always make an appointment for Jeep service at Ferman's in Lutz and they have always taken my car in when promised. The work has always been to my I always make an appointment for Jeep service at Ferman's in Lutz and they have always taken my car in when promised. The work has always been to my satisfaction. The service personnel have been friendly and explained specifically what the car needed and the estimated cost and so far that estimate has been right on almost to the penny. My service tech for this visit was Mike and he was friendly courteous and very knoledgable about service. He looked my Cherokee's record up on line and informed me that an upgrade was due to the system. I really appreciate that kind service. More

Great Service Compared to Out-of-Town Dealership I purchased my 2016 Jeep Wrangler Unlimited at an out of town dealership and visited that dealership twice to perform routine maintenance and install I purchased my 2016 Jeep Wrangler Unlimited at an out of town dealership and visited that dealership twice to perform routine maintenance and install after market accessories. After a terrible service experience at that dealership, I decided to stay home and give Ferman my business. My experience at Ferman was 100% better than the previous Jeep dealership and was treated to fast service in a comfortable environment. I will be returning to Ferman in the future for service on my Wrangler. More