Ferman Chrysler Jeep Dodge RAM Wesley Chapel

Brandon is the jam Brandon Stanton is a genuine person that actually cares and he has a easy going attitude. No pressure from Brandon but he makes sure he fulfills your Brandon Stanton is a genuine person that actually cares and he has a easy going attitude. No pressure from Brandon but he makes sure he fulfills your expectations without being overbearing. Refreshing experience for once. More

Experience at Ferman Jeep Thank you Derrick for the wonderful experience. Derrick was very personable and knowledgeable. He was very descriptive of the vehicle and made every Thank you Derrick for the wonderful experience. Derrick was very personable and knowledgeable. He was very descriptive of the vehicle and made every effort to answer questions. More

As always, excellent and friendly service. I have always received excellent service from this dealer. However, I was disappointed to learn that no one ever told me about having a veteran discou I have always received excellent service from this dealer. However, I was disappointed to learn that no one ever told me about having a veteran discount. I have been having my car serviced at this dealership since I moved here almost four years ago. No one ever mentioned the veteran discount. On this trip my regular rep was out sick and someone else took care of me. He noticed the Marine cap I was wearing and said are you a veteran? I said yes and he said you are qualified to get our veteran discount. I have had two service reps in the last four years. Neither ever mentioned it. My previous rep is now the service manager. Since I have incurred some large repair and maintenance costs, I find this disappointing. More

Always top notch service at ferman Kevin always provides great service and advice. Kevin is always friendly and professional. He is a great asset to Jeep Ferman and I will continue to a Kevin always provides great service and advice. Kevin is always friendly and professional. He is a great asset to Jeep Ferman and I will continue to ask for him when I need my jeep serviced. Thank you Kevin. More

Service work Excellent experience from making appointment to completion of work. The service personnel called me to change the appointment time so they could conpl Excellent experience from making appointment to completion of work. The service personnel called me to change the appointment time so they could conplete the required work. More

A Breath of Fresh Air! After two weeks of searching for a vehicle to replace my totaled Jeep without any luck, I stumbled upon Ferman while on USAA's car-buying tool. I hadn After two weeks of searching for a vehicle to replace my totaled Jeep without any luck, I stumbled upon Ferman while on USAA's car-buying tool. I hadn't previously looked into buying from a dealership because I was worried I would be treated like business rather than an actual person. This wasn't the case at all at Ferman. My dealer, Terry Mahoney, was a breath of fresh air. He worked with me on the price, was very knowledgeable about the car, was always available for questions, and made the whole process extremely fast and easy. Most importantly, he has a warm personality. I'll be looking to buy my sister a car in the next couple months, and I'll definitely be returning to Ferman to work with Terry again. Also, thank you to the guys in the finance department (Thanks Kevin and go Aggies) for getting me out the door with my new wheels so fast. More

Great job! Excellent interactions with the dealership and this is my families 2nd purchase from this Jeep Dealership. To make sure I picked the right Jonathon i Excellent interactions with the dealership and this is my families 2nd purchase from this Jeep Dealership. To make sure I picked the right Jonathon in the sales people below, he is the Jonathon that works on both the Buick and Jeep side. Not sure if he was the Jonthon listed below or not but he did such a great job that I want to make sure he gets the credit. He was very thorough and very patient. Ron introduced us to Johnathon as he was with clients and did not want us to have to wait so shows he is more concerned with the client then just making a sale. David was so friendly and kept getting my son snacks and speaking with us while we were working through the process. And once again AJ was excellent taking the time in with us in the finance department. Great team effort!!! More

Surprisingly smoth. Awesome experience, drove from Jacksonville to Tampa for this car. Ferman made the experience exceptionally fast and painless so I could get back on t Awesome experience, drove from Jacksonville to Tampa for this car. Ferman made the experience exceptionally fast and painless so I could get back on the road home. More

Very good I enjoyed my experience, one I usually dread. Mark Graves and AJ Leddla were awesome to deal with. I feel like I gained some friends out of the experi I enjoyed my experience, one I usually dread. Mark Graves and AJ Leddla were awesome to deal with. I feel like I gained some friends out of the experience. More

Grand Cherokee Purchase I made an inquiry online and was quickly contacted by Jim Zabel with the information I requested. We set up an appointment for later on in the day. I I made an inquiry online and was quickly contacted by Jim Zabel with the information I requested. We set up an appointment for later on in the day. I immediately liked Jim as a salesperson because he was laid back and incredibly personable. He showed me only the exact vehicles I was interested in and got me taken care of with a great deal in no time. I would recommend Ferman and Jim in particular to anybody. He made the process quick, smooth and absolutely painless. This was my best experience buying a new car, which is something I usually hate to do. Thanks for everything. More