Ferman Chrysler Jeep Dodge RAM Wesley Chapel

Great job! Excellent interactions with the dealership and this is my families 2nd purchase from this Jeep Dealership. To make sure I picked the right Jonathon i Excellent interactions with the dealership and this is my families 2nd purchase from this Jeep Dealership. To make sure I picked the right Jonathon in the sales people below, he is the Jonathon that works on both the Buick and Jeep side. Not sure if he was the Jonthon listed below or not but he did such a great job that I want to make sure he gets the credit. He was very thorough and very patient. Ron introduced us to Johnathon as he was with clients and did not want us to have to wait so shows he is more concerned with the client then just making a sale. David was so friendly and kept getting my son snacks and speaking with us while we were working through the process. And once again AJ was excellent taking the time in with us in the finance department. Great team effort!!! More

Surprisingly smoth. Awesome experience, drove from Jacksonville to Tampa for this car. Ferman made the experience exceptionally fast and painless so I could get back on t Awesome experience, drove from Jacksonville to Tampa for this car. Ferman made the experience exceptionally fast and painless so I could get back on the road home. More

Very good I enjoyed my experience, one I usually dread. Mark Graves and AJ Leddla were awesome to deal with. I feel like I gained some friends out of the experi I enjoyed my experience, one I usually dread. Mark Graves and AJ Leddla were awesome to deal with. I feel like I gained some friends out of the experience. More

Grand Cherokee Purchase I made an inquiry online and was quickly contacted by Jim Zabel with the information I requested. We set up an appointment for later on in the day. I I made an inquiry online and was quickly contacted by Jim Zabel with the information I requested. We set up an appointment for later on in the day. I immediately liked Jim as a salesperson because he was laid back and incredibly personable. He showed me only the exact vehicles I was interested in and got me taken care of with a great deal in no time. I would recommend Ferman and Jim in particular to anybody. He made the process quick, smooth and absolutely painless. This was my best experience buying a new car, which is something I usually hate to do. Thanks for everything. More

it was the best dealer i have been to... My experience at Ferman in lutz was a great one.. I was given friendship, honesty, knowledge and it was professional and its best to make your appoint My experience at Ferman in lutz was a great one.. I was given friendship, honesty, knowledge and it was professional and its best to make your appointment no waitting time... Thank you Kenneth Gilliam for getting me what i wanted went i needed it the most.... More

New Jeep Purchase I went to Ferman to look at a new Jeep Wrangler Rubicon. I initiated the process online and was directed to Jim Zabel who greeted me when I arrived. I went to Ferman to look at a new Jeep Wrangler Rubicon. I initiated the process online and was directed to Jim Zabel who greeted me when I arrived. Jim was knowledgeable, pleasant, and not aggressive or pushy. The buying process was easy overall. The only reason I am giving 4 instead of 5 stars is that the online "Ferman Price" is for active and former military which is not obvious when you are viewing online. I believe a fair price was still presented to me but I believe that should be the online price. Its a little misleading. This is not a reflection on Jim who was excellent. More

Great place to buy a Jeep It was a real pleasure dealing with the staff at Ferman in Lutz Fl.. Mark Graves was our Product Specialist / Sales Rep and could not have done a bett It was a real pleasure dealing with the staff at Ferman in Lutz Fl.. Mark Graves was our Product Specialist / Sales Rep and could not have done a better job explaining the details of the SUV and what we could expect of the buying experience. Steve Stewart was the Finance Manager who "did the deal" with us. He was very helpful with financing along with all the additional elements like extended warrantee and other options. The whole time we were treated like family and we found some new friends along the way. More

outstanding Kevin is professional/knowledgeable/prompt and friendly and my appt time was honored to the minute. No needless suggestions for repairs/maintenance li Kevin is professional/knowledgeable/prompt and friendly and my appt time was honored to the minute. No needless suggestions for repairs/maintenance like many places when just wanting an oil change. More

Excellent as always. Terry is the best car salesman that I have done business with in over three decades and multiple car purchases. I have bought five cars from Ferman ju Terry is the best car salesman that I have done business with in over three decades and multiple car purchases. I have bought five cars from Ferman just in the last three years; four of them because Terry was the salesman. Being a career military man, I appreciated his "no bull" approach. In fact, my recent purchase of a Jeep Wrangler Hard Rock Rubicon was because of his outstanding diligence in finding one of the only two Jeeps of the type I wanted in Florida. I trust him implicitly. I didn't even ask for a test drive!! Ferman would be wise to do whatever they can to keep a salesman like Terry and reward him for continuously striving to ensure not only customer satisfaction, but building relationships that last decades and result in multiple purchases by family members. I know that my daughter knows exactly who to go to when she's ready to buy a new or used vehicle. I consider myself fortunate to have a great business relationship, and after buying four cars from him, a burgeoning friendship, with a man of great integrity, diligence, and commitment. More

Amazing! My experience with this dealer started online. From the start the staff were amazing. Fast, informative responses to my online questions. The facility My experience with this dealer started online. From the start the staff were amazing. Fast, informative responses to my online questions. The facility is huge with a great selection of cars. The sales and finance staff are friendly, encourage questions, and don't try to pressure. I recommend everyone shop at this dealership and ask for the amazing Amanda Alvarez. More