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Ferman Chrysler Jeep Dodge RAM Wesley Chapel
Lutz, FL
1,868 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,868 reviews
May 20, 2017
Great Experience. I found exactly what I was looking for, and Amanda was incredible in assisting me with decisions and completing the process. I would highly recommend I found exactly what I was looking for, and Amanda was incredible in assisting me with decisions and completing the process. I would highly recommend both Amanda and Ferman to my friends and associates. More
by Whill
May 20, 2017
Great car from a great dealership From the time we met Minhaaj Alan we knew if we were to buy a vehicle it would be from this dealership.and from Minhaaj. Your customer service is ti b From the time we met Minhaaj Alan we knew if we were to buy a vehicle it would be from this dealership.and from Minhaaj. Your customer service is ti be commended it speaks well of your dealership. Every person we dealt with was professional and informative. Thanks for your great service. More
by Wife of a Retired Chrysler Employee
Employees Worked With
Minhaaj Alan, Michael Ishak, and the Finanical Manager ( I can't remember her name))
May 19, 2017
Quick Vehicle required manufacture recall work. I made an appointment and the vehicle work was completed within an hour time frame of my appointment time, w Vehicle required manufacture recall work. I made an appointment and the vehicle work was completed within an hour time frame of my appointment time, which is customary for the nature of the recall. More
by Bub
Employees Worked With
Tom
May 16, 2017
Service on Chrysler 300C As always, the service experience here has been excellent. Brian Guest in Service has always been great to work with. I would go no where else. As always, the service experience here has been excellent. Brian Guest in Service has always been great to work with. I would go no where else. More
by oldhippie
Employees Worked With
Brian Guest
May 16, 2017
Great sales experience Thanks to Sheryl Falco an Brian Olsen for a great sales experience. They found just the right vehicle for me and my list of required features. Brian Thanks to Sheryl Falco an Brian Olsen for a great sales experience. They found just the right vehicle for me and my list of required features. Brian and Ferman were highly recommended to me. Working with Sheryl was an extra bonus. More
by J Scott
Employees Worked With
Sheryl Falco
May 15, 2017
Great job! I had been looking around for new tires for my Durango. I checked Sam's, Costco, and tire shops. I thought ok I'll give the dealership a chance. Th I had been looking around for new tires for my Durango. I checked Sam's, Costco, and tire shops. I thought ok I'll give the dealership a chance. They didn't meet the prices, they beat them and saved me enough that I could afford to have some other work done I had been putting off. The service team was great, and took great care of me. I will happily recommend them. Bob C. More
by Bob C
Employees Worked With
Brian Guest, Josh in Tires
May 15, 2017
Great Service Stopped by with a problem with my new 2017 Picifica which I purchased in Maryland. The folks in the service department jumped right on the problem an Stopped by with a problem with my new 2017 Picifica which I purchased in Maryland. The folks in the service department jumped right on the problem and in no time informed me of the solution. A new switch which they had to order. They transported me and my wife back to our Florida home and told us they would have the part the next day. Shot story they received the part and the seat stow problem was repaired per the time frame we were told. This is my place from now on when we return to our Florida home. More
by Harryhea
Employees Worked With
paperwork is in Florida
May 15, 2017
Always a great experince with Ferman Whether I am buying a new car for my family or receiving service on one of our existing autos, the experience is always first class ... i.e., Ferman a Whether I am buying a new car for my family or receiving service on one of our existing autos, the experience is always first class ... i.e., Ferman associates are joyful, responsive, talented, competent, and focused, which makes for an extraordinary customer experience. More
by flipdingem
Employees Worked With
May 15, 2017
Thanks Kevin Manning and Lorenzo Hubbard!!!😃 Great online inventory of vehicles which led me to a scheduled appointment to see the vehicle in person without any high pressure sales tactics. Qui Great online inventory of vehicles which led me to a scheduled appointment to see the vehicle in person without any high pressure sales tactics. Quite frankly, I can't stand buying a car, so I was not looking forward to the experience as I've had in years past. I didn't have the time for it. I was on my way to a conference in Orlando and had only time for one appointment without delays. I knew what we wanted and didn't want to see any other options. Kevin had the vehicle ready curbside for 2:30pm and met me on arrival with a strong handshake and bright smile. Kevin is an awesome young man who went above and beyond to be friendly, but not pushy. He kept me informed while waiting and made us feel like we'd known him for years before we were done with the purchase. Mr. Hubbard was extremely professional, efficient, and got to the bottom line without delay. He truly made the financing part of the purchase a breeze and added levity to the moment with my 21 yo daughter observing the entire transaction. These two men deserve some recognition. They are outstanding at their work and dealing with people. Take care of them, like they did us! You don't want to lose them. God Bless You! Amanda Maxim More
by Amanda
Employees Worked With
Sales Training
May 15, 2017
Great Salseman!!! Terrible Finance Manager The Salesman ( John Wahnon ) was great. His personality is perfect for his job, very helpful, entertaining and trustworthy to his promise. The financi The Salesman ( John Wahnon ) was great. His personality is perfect for his job, very helpful, entertaining and trustworthy to his promise. The financial manager likes to take it upon himself to search your credit ever when you come in with pre approved financing. He pressured you to take his financial institution. More
by Bills,Gary56
Employees Worked With
John Wahnon
