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Ferman Chrysler Jeep Dodge RAM Wesley Chapel
Lutz, FL
1,868 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,868 reviews
June 18, 2017
GREAT WORK! I had my brakes inspected and had to have new brakes on the front in addition to oil change,tire rotation and replace left strut shock absorber. I w I had my brakes inspected and had to have new brakes on the front in addition to oil change,tire rotation and replace left strut shock absorber. I was very pleased with the quality of service from the Service Advisor Jordan Woods to the mechanic that did the work. I have always gotten great service when coming to Ferman to have my Jeep Liberty serviced. THANK YOU SO MUCH! More
by Happy Customer 473
June 17, 2017
Best service 100 percent satisfied Ferman customer for 6 years And they always do the best to meet my expectations I am very satisfied with the customer service and the result of my Ferman customer for 6 years And they always do the best to meet my expectations I am very satisfied with the customer service and the result of my car needs Come to Ferman!!!! More
by Esme78
Employees Worked With
Mike Patrikis
June 16, 2017
Best car buying experience EVER! Hands down. Kathy Myers was so nice and friendly, truly down to earth. I felt no pressure from anyone. Everyone was very nice. Kathy made sure any questions I or Kathy Myers was so nice and friendly, truly down to earth. I felt no pressure from anyone. Everyone was very nice. Kathy made sure any questions I or my wife had were answered and she did everything she could to assist me in getting the car I wanted. It was one of the fastest car buying experiences I've ever had and without a doubt by far the best experience ever. It's a beautiful facility. The free soda was much appreciated. The paperwork was fast and they appraised my vehicle quickly. I truly felt all that mattered to Kathy was what I wanted and she truly just wanted me to be genuinely happy with my purchase. I usually have a knot in my stomach the whole time. But not this time. I cannot recommend the dealership or Kathy enough! Truly the nicest most sincere salesperson, let alone car salesperson I have ever had the pleasure of meeting. More
by Dragonman_43
Employees Worked With
June 16, 2017
Personal Attention My wife took her car in for a recall repair with the intention of waiting the three hours for it to be completed. The repair took a little longer th My wife took her car in for a recall repair with the intention of waiting the three hours for it to be completed. The repair took a little longer than expected and my wife got hungry. Not finding any vending machines she asked the Service Rep, Tom Bambard, where she could get something to eat. Rather than send her walking somewhere he provided her with some snacks. She appreciated it and I appreciate employees caring enough to help and not ignore. More
by mnunley1
Employees Worked With
Thomas Bambard/065
June 15, 2017
Great Ram, Great price, honest deal When I started looking for a new truck for my wife, I was disappointed a few times with some other dealerships. I looked for a specific Truck, the RAM When I started looking for a new truck for my wife, I was disappointed a few times with some other dealerships. I looked for a specific Truck, the RAM Sport Special addition Sublime Metallic, within 200 miles of my address. Ferman Chrysler Jeep Dodge RAM in Lutz had the best deal. They gave me a bottom line out the door price that couldn't be beaten. I was very pleased that I didn't have to drive 200 miles to get a proper deal. Both David and Gheorghe treated my wife and I with respect and fairness. I will be sending family and friends to this dealership. More
by Dean Fairchild
Employees Worked With
Other Employees :
Gheorghe Donici (Five stars)
June 09, 2017
Good service as usual. I was there simply for an oil change. They were prompt with the service and very friendly. I was waiting for the car...but not an unusually long time. I was there simply for an oil change. They were prompt with the service and very friendly. I was waiting for the car...but not an unusually long time. More
by Jim Slaughter
Employees Worked With
Bartlett
June 09, 2017
Outstanding Customer Service! From the time I drove into the dealership until the time I was done, I was treated fairly and with respect. I negotiated a price and at no time felt p From the time I drove into the dealership until the time I was done, I was treated fairly and with respect. I negotiated a price and at no time felt pressure. Carl A. and my salesman Jonathan S. were outstanding. More
by ramtruck
Employees Worked With
Other Employees :
Unfortunately, there was another employee I don't know his name.
June 05, 2017
So Awesone !!! So easy to deal with and love they are family owned !! everyone so friendly and a customer for life !! I am sending all my family and friends !! So easy to deal with and love they are family owned !! everyone so friendly and a customer for life !! I am sending all my family and friends !! More
by Brad1234
June 02, 2017
Excellent service department! My service advisor, Tom, was as usual excellent. He answered all my questions and provided specific and helpful information. And, as usual, the work My service advisor, Tom, was as usual excellent. He answered all my questions and provided specific and helpful information. And, as usual, the work done on my minivan was excellent. Best service department I've even been to (and I've been on this earth for quite awhile)! More
by retiredlady
Employees Worked With
Tom Bambard
June 02, 2017
Purchased a new Jeep Wrangler Sport Very happy with this dealership, best experience yet with purchasing a car. I would go back there even though its an hour drive for me. Very happy with this dealership, best experience yet with purchasing a car. I would go back there even though its an hour drive for me. More
by Jennifer
Employees Worked With
John
