Ferman Chrysler Jeep Dodge RAM Wesley Chapel

pleasant experiencd I am not an employee or associated with Ferman.Ferman always goes the extra mile in servicing its customers.This is the second car we bought at Ferman I am not an employee or associated with Ferman.Ferman always goes the extra mile in servicing its customers.This is the second car we bought at Ferman.I recommend this dealership to anyone who wants a fair deal ! I am not an employee or associated with Ferman More

**SRT/Viper Owners Beware** We’ve been working with the SRT Team at this dealership since early 2017 to resolve a reoccurring issue with the electronic throttle control. Since We’ve been working with the SRT Team at this dealership since early 2017 to resolve a reoccurring issue with the electronic throttle control. Since March 2017 we’ve replaced multiple components (pcm, map sensor, throttle body), labor, and was without car for approximately two months while the expensive trial & error / guesswork troubleshooting took place. Out of pocket cost $2500+. 1st repair attempt was to replace the PCM?? We even created an FCA Case #: 32612177, with the hope the additional attention would lead to resolution. Unfortunately, it has not. Despite the “repair work”, the trouble remains and the dealer has stated Chrysler advised to refer the car out to a Performance Shop (non Chrylser / Dodge facility) for a tune at a cost of $1500. Disappointing. In any case, do not let the SRT / Viper Certified certificates fool you into thinking this is a competent shop. Many on the staff are kind, compassionate people…but nothing but disappointment with the SRT Team. More

Dodge Ram My first time serving my Ram at Ferman. Well mannered personnel. I love my truck and hope it continues to safe me time and money. My first diesel! My first time serving my Ram at Ferman. Well mannered personnel. I love my truck and hope it continues to safe me time and money. My first diesel! More

Brad Butler I purchased a used car from Brad Butler at Ferman. Brad did an outstanding job addressing our needs with our purchase. Brad handled our car buying exp I purchased a used car from Brad Butler at Ferman. Brad did an outstanding job addressing our needs with our purchase. Brad handled our car buying experience with professionalism and confidence. I would certainly reccommend Brad to my colleagues and friends. He is very personable and delivered what he promised. We couldn't more satisfied with our car purchase. More

2018 Jeep Cherokee Latitude purchase My buying experience with Guy Wallis has always been pressure free and honest. I like the friendliness of the dealership. Also the service departmen My buying experience with Guy Wallis has always been pressure free and honest. I like the friendliness of the dealership. Also the service department was very accommodating. More

Not a stressful experience! Worked with me on rebates and price of the vehicle. Salesman had a good knowledge of the vehicle. Sales manager worked to get the price I was lookin Worked with me on rebates and price of the vehicle. Salesman had a good knowledge of the vehicle. Sales manager worked to get the price I was looking for. Finance manager helped me get the rate and payments I was looking for! More

Honest friendly The service team was extremely honest at what they do and even did extra and put a erg exhaust gast on with no charge on my Dodge Ram. I would be back The service team was extremely honest at what they do and even did extra and put a erg exhaust gast on with no charge on my Dodge Ram. I would be back if I have any more problems with vehicle. More

Wonderful Car Buying Experience I was searching for a particular Dodge Charger 392 ScatPak in Black. I worked with several other dealerships with similar but not exactly what I wante I was searching for a particular Dodge Charger 392 ScatPak in Black. I worked with several other dealerships with similar but not exactly what I wanted. I came across this dealership on the Dodge Website, checked their inventory online of cars with the options I wanted and Ferman on 54 had THE car I wanted. I called before visiting this delaer to Sales Manager Dave "Coop" Cooper. I explained my trade in and what a garage queen it was and low miles etc. I told him I would be in the next day or day after for appraisal and to start the wheels in motion (no pun intended). I found Dave to be a straight shooter with none of the usual Dealer BS. I followed up the day after to consummate the deal. There was never any HIGH PRESSURE to "buy now" etc. I let them know in advance that I had a great trade and would be just as fine without a new car. We worked on the deal together and came up with what I felt was a good as deal as I would get from any other dealership. My salesperson Doug K made the experience fun and enjoyable with some funny banter going back and forth along with "Coop". I would recommend this dealer to anyone looking for a new OR used car. They have the ample inventory to please just about everyone's needs. The dealership was clean, friendly atmosphere with customers in mind. Thanks to Doug K, "Coop" and Karl for all of your hard work to make my dream come true. More

Recalls quickly fixed I had 2 recalls on my 2007 Jeep Wrangler Unlimited and was told it would take about 1 1/2 to 2 hours to complete. It was done in less than an hour. I had 2 recalls on my 2007 Jeep Wrangler Unlimited and was told it would take about 1 1/2 to 2 hours to complete. It was done in less than an hour. Friendly people as well. More

Prompt service Getting ready to go on a long road trip when a malfunction symbol appeared on my dashboard. Went to the service department, explained I was about to Getting ready to go on a long road trip when a malfunction symbol appeared on my dashboard. Went to the service department, explained I was about to head out on a road trip. Service took my Pacifica almost immediately, diagnosed the problem, and had me out of the service department in about one hour. Great experience. More