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Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.4
2,906 Reviews

2,906 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

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November 07, 2024

Very good service I been seeing you about 8 years and plan for 8 more years More

by dv.ike veilleux065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kikta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 07, 2024

Service was great got the issue fixed and Steve was a great manager who was polite and communicative through the whole process More

by MATILSZKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kikta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 07, 2024

Lousy customer service and terrible repair care. Never a good outcome when you drop a car off and get it back worst than left it! Don’t use this dealer More

by deke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy Monteverde
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kikta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

November 05, 2024

Thanks for service where you are greeted by your first name and a smile kudos! More

by bmonteverde11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kikta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Mendes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Deilkes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 05, 2024

They did a great job fixing the damage from the hurricane. My paint looks beautiful. More

by Lagray157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam in your Collision Center was 5 stars
Nov 06, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 03, 2024

The service department does a great job Communicating what the problem is ,options and time frames of the repair. They set the expectations properly, even when parts are backordered and out of their cont More

by monokollc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kikta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 03, 2024

Highly Recommend Fermon Chevrolet. Very happy with the service department and the work completed on my vehicle. My Advisor Neil was so helpful with the whole process. More

by vca2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Mendes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 03, 2024

David, Steve, service mgrs. Were professional, knowledgeable and friendly, and super helpful...while is was awaiting, they updated me on a regular bases..although the service More

by Wolfer2932@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kikta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Deilkes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 02, 2024

Truck was towering on Friday we called ahead I went up on Saturday morning and spoke with neil he said they would get to it Monday or Tuesday we called on Wednesday and he said he had the keys but did More

by nablt6
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Kikta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Mendes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

November 02, 2024

I was able to drop my Traverse off and go across the street to my eye appointment More

by maryk66
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Mendes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

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