Ferman Chevrolet Tarpon Springs - Service Center
Tarpon Springs, FL
3,042 Reviews of Ferman Chevrolet Tarpon Springs - Service Center
They have always done a wonderful job at the collision center, this is my 4th time. Sam took great care in keeping me informed and assisted with unrelated warranty claims as well. I will keep bringing my center, this is my 4th time. Sam took great care in keeping me informed and assisted with unrelated warranty claims as well. I will keep bringing my vehicles to Ferman More
This last visit was great! My previous isn’t was not - disorderly and not efficient. Thank you for the amazing improvement. 👏🏼👏🏼👏🏼 My previous isn’t was not - disorderly and not efficient. Thank you for the amazing improvement. 👏🏼👏🏼👏🏼 More
Kind, fast, and very efficient. Waiting are is very nice and roomy. Great service. Thanks Waiting are is very nice and roomy. Great service. Thanks More
Your Service department is very friendly, helpful, and professional. The Service guy that helped me is Awesome. I'm sorry I cant remember his name. I actually wish that I had bought my truck from there. professional. The Service guy that helped me is Awesome. I'm sorry I cant remember his name. I actually wish that I had bought my truck from there. I will be a Ferman fan for life. More
Neil Mendez handled everything in a timely fashion. He is very good representative for the dealership. He is very good representative for the dealership. More
It took a week to get on their calendar. When I showed up on 1/28 I was told it would be looked at by Wednesday and determined if it would be covered by my expiring warranty or not but finis When I showed up on 1/28 I was told it would be looked at by Wednesday and determined if it would be covered by my expiring warranty or not but finished by Friday. Left a message on Wed at the end of business that was not returned. Called Friday afternoon with no response. At 4pm I stopped for an update and was treated rather salty. I was told he was ba led up by two weeks and could not confirm when it would be looked at. Neil went to find an update and amazingly it had already been diagnosed!!! He said $480 and I reminded him that he was going to try and get it covered. 3 minutes later he said not happening. After this treatment I realized I was just another transaction they needed to get out the door. Surprisingly he said he could have it finished in 30 minutes!?! Not sure what happened to the 2 week backlog but it once again magically disappeared! By this time I figured you guys were too busy to value my time so I took it to another reputable place and paid an additional $380 to get it fixed. I wish I was treated as nice on Friday when you had my car as you did on Tuesday when I decided to trust you with it! More
Thank you for over 30 years of excellent service. Truly the only place I buy and service vehicles! Truly the only place I buy and service vehicles! More
It took four hours for a oil change and tire roration and two tire sensors replaced!!!! Totally absurd roration and two tire sensors replaced!!!! Totally absurd More
Great service! Everyone at the dealership is very nice and helpful makes for a great experience. Everyone at the dealership is very nice and helpful makes for a great experience. More