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Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.4
2,905 Reviews

2,905 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

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December 12, 2018

Friendly The staff in the service department are always super friendly and helpful. The lobby is always clean and welcoming, I love the coffee and pastries you More

by Nicholebbygrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Striba
Dec 13, 2018 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 12, 2018

Fairly priced, did not try to up sell for uneeded services. Fairly priced, they did not try to up sell me on unneeded services. Staff is courteous, friendly and knowledgeable. Waiting area is comfortable, coff More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Striba
Dec 13, 2018 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 10, 2018

Had the 30k check up Car drives a little off I got a Christmas card the day that I got home from service. It was for what I had done. Depressing More

by ind8303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2018 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 05, 2018

Awesome Dealership Service manager Billy is the best ever and his associate Tom is exceptional. Give them both a raise. We have been using them for years and will co More

by CHris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Monteverde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Meinhold
Dec 10, 2018 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 04, 2018

Excellent body work The paint work was excellent and matched like new. The repair to the rear panel was excellent with no sign of any damaged to panel. More

by RALPHPAULSEN7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt body work
Dec 10, 2018 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 03, 2018

Quick Service! I have to drive a distance to get to Ferman in Tarpon, but it was worth it... Everyone was very helpful & courteous.... very quick service! More

by cormiern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2018 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 03, 2018

Only Place I Go! I own a Jeep And choose to go to Ferman Chevrolet for my repairs due to the amazing service. Bar none the best service department and dealership! They More

by JourdinR55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coleton Reece
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Monteverde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Marchido, Shannon Striba, Tom Meinhold
Dec 10, 2018 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 03, 2018

Excellent service staff. Seri department were all pleasant.Got a loaner very fast ..my breaks were done and than it was going over to collision for repair.They also had drinks More

by SARAHMAC1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ketchum,Judy,Sharon and Todd..
Dec 10, 2018 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 01, 2018

VERY Frustrating Went in for an oil change and an intermittent AC smell. We were told one hour; three hours later and now the smell is worse and constant since they s More

by TS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dec 06, 2018 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Truppi at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

December 01, 2018

Issue not resolved This was the second Ferman service center I have had my vehicle at and they were not able to resolve my the same issue with my car. More

by jremy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Meinhold
Dec 06, 2018 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Truppi at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

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