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Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.4
2,908 Reviews

2,908 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

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August 18, 2024

My collision repair was done excellently and great communication from collision center staff. I would go there again. More

by noslocg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam in the collision center
Aug 19, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

August 18, 2024

Tony is always the first to greet me at the door when I come in and always keeps me informed and up-to-date with the progress of my vehicle. He is a star employee. More

by tonyfast119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kikta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Mendes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Deilkes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

August 18, 2024

Both, the service manager, Billy, Monteverde and service advisor. Neil Mendes are very helpful. Unfortunately, the problem with my radio is intermittent and I know that’s very difficult to diagnose. Unfortu More

by familyrv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Monteverde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Mendes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

August 16, 2024

I will give it an ok. Initially brought corvette for oil change and transmission filter change, they did oil change and left out the transmission filter change and said i More

by Adnan
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Mendes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review! Please contact us to let us know how we can better serve in the future.

August 15, 2024

Always use Ferman Tarpon Spring for my service on car. Everyone is so pleasant and helpful. Had oil change and tires rotated. Thanks everyone for your service se ya next time. More

by kandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

August 14, 2024

Worst service and customer care at German Chevrolet tarpon springs. A two week problem and a torn up car and still couldn’t fix it ! Took to another shop and had it diagnosed and fixed within 10 minu More

by davidd320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy Monteverde
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kikta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reese general manager zero stars
Aug 15, 2024 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

Aug 23, 2024 -

davidd320 responded

I left two messages on your voicemail and never received a call back as promised. This confirms my experience that Ferman Chevrolet of Tarpon Springs is a dealership that everyone needs to stay away!! Please listen and don’t go through all I did to end up having a car that was in worst condition than I had when took it to Fermans !

Aug 27, 2024 -

davidd320 responded

So typical, I had left Ms. Newman a voicemail to return my call to discuss and as I expected not even a response. This supports my experience that this dealership should not be USED by any customers and re direct to another dealership perhaps Dimmit. Thanks for listening and I hope you dont have to experience this poor professionalism as I did.

August 14, 2024

Let's see, Ferman Chevrolet in Tarpon Springs Florida is my favorite place to shop for a new vehicle. More

by titlewench
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

August 14, 2024

Thank you Dave. Always great visits, service communication, follow up and facility. Appreciate this dealership. More

by Rianmeyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Mendes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Deilkes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

August 13, 2024

Since 2017 Fermann’s Family have been generous to me! When I needed them most, they were there for me! From that day to today, I bring my cars home for their healing and care! I’ve transitioned from a fo More

by Princess Rose
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

August 13, 2024

My service representative was very knowledgeable and kept me informed of all updates. He addressed all my concerns More

by NADINA405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Mendes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

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