Ferman Chevrolet Tarpon Springs - Service Center
Tarpon Springs, FL
2,902 Reviews of Ferman Chevrolet Tarpon Springs - Service Center
Friendly staff and clean waiting room. Never any issues after car gets serviced. My favorite Chevy dealer. Never any issues after car gets serviced. My favorite Chevy dealer. More
Thanks to Dave Deilkes and team for the great customer service, communication and persistence with finding and fixing a mysterious rattling noise coming from the back of my Tahoe :) service, communication and persistence with finding and fixing a mysterious rattling noise coming from the back of my Tahoe :) More
Ferman Chevrolet in Tarpon Springs is by far the best dealership in the whole Tampa Bay area. Tony Lang, who is my service advisor, thorough friendly, and always keeps me well informed. Thank you for the dealership in the whole Tampa Bay area. Tony Lang, who is my service advisor, thorough friendly, and always keeps me well informed. Thank you for the great service I receive. More
I don’t feel they did what they said needed to be done and now my oil pressure gauge doesn’t work anymore and I don’t know if they actually changed the oil due to I had to reset my own oil life gauge and and now my oil pressure gauge doesn’t work anymore and I don’t know if they actually changed the oil due to I had to reset my own oil life gauge and the same sticker from the last one was still on the windshield More
They are profesonnal car care and very courtesy and caring car service inthe area im very happy caring car service inthe area im very happy More
I have pleased with the communication and service reminder notices since purchasing the vehicle in May however I am somewhat disappointed in my first maintenance service as I can tell that the tires reminder notices since purchasing the vehicle in May however I am somewhat disappointed in my first maintenance service as I can tell that the tires were not rotated as requested and reported as completed. More
Always pleasant to deal with. They answer all of my questions and help me get the deal that I want. I don't look anywhere else. They answer all of my questions and help me get the deal that I want. I don't look anywhere else. More
I brought my corvette in for service on 10/14 to fix an ignition switch issue. I was told it would be a 4 day job due to the need to order the part. After 4 days I called multiple times to check on the sta ignition switch issue. I was told it would be a 4 day job due to the need to order the part. After 4 days I called multiple times to check on the status of the repair and did not get a return call for several more days and it was then that I was told that they locked the keys in the car and when they tried to jimmy it open they broke the driver side window. They said it would be a few more days because they had to order a new window. I called multiple times to check status and did not receive a call back until they called to tell me that while installing the new window it slipped and broke the regulator. I called multiple times to check status and never received a call back. I went to the dealership in person and was told they fixed the window and regulator but that the car was not ready because they could not calibrate the part they installed in the steering column and they were waiting to hear back from engineering. I called again on 11/15 to check status and received a callback saying it was now ready. I went to pick it up on 11/16 but found that the car was not ready to go because they did not detail the car which they promised to do because when I brought the car in it was freshly detailed and while in their possession it became covered in dirt inside and out. I was told it would be ready on 11/18. I hope that this proves to be true. I inquired about a discount for the service work due to the extreme inconvenience caused by the dealership. I was told that they don’t give discounts for delays, no matter the length of the delay. In summary, they will have had my car for over 5 weeks to fix a problem that was quoted as a 4 day job, that is if it is indeed ready on 11/18. I also asked for a quote for some minor body repairs but will not have this work or any other work done at this dealership due to their horrible customer service and incompetence in performing the service. More
Was kind of nervous when I was told it's a gmc part and you might not have part available but then 3 hrs later all repaired it made my day you might not have part available but then 3 hrs later all repaired it made my day More
I’ve taken both my Camaro 2SS here multiple times and it’s always a great experience. The service writers are friendly & helpful & it’s obvious they have highly skilled mechanics who do the bigger repair it’s always a great experience. The service writers are friendly & helpful & it’s obvious they have highly skilled mechanics who do the bigger repair jobs. I go out of my way to do business with them & it’s always worth it. I highly recommend them for all your service needs. More