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Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.4
2,908 Reviews

2,908 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

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August 20, 2024

Dealer Agent Stan Pieri picked up the call when we noticed the vehicle online and accommodated us traveling over the next day to view and purchase the vehicle. Followed up a few days later to ensure e More

by ipark61117
Recommend Dealer
Yes
Employees Worked With
Stan Pieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

August 20, 2024

The staff at Ferman are very welcoming and take a personal interest in delivering your car back in great shape with a fresh wash as well. More

by john.tomlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Deilkes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

August 20, 2024

Tony really went above and beyond and exceeded my expectations. I will never go anywhere else for service extremely happy. Thank you so much. More

by michaelshannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Deilkes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

August 19, 2024

I had to bring the car back to the dealership after they said they fix More

by REMM12561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kikta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

August 19, 2024

Nice people who know what they are doing. Took good care of me and my vehicle. Would recommend Ferman to everyone! More

by kathy4817
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Deilkes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

August 19, 2024

My advisor, Tony Lang is quite knowledgeable and professional with great communication. I appreciate that the work is done right the first time. More

by Lisa P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

August 19, 2024

I was charged for an extra service that I did not ask for. Brought vehicle in to replace fuel pump. My dash said it was low on oil. Between oil changes I add one quart oil. The mechanic said he added 4 q More

by chrisbavol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Neil Mendes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

August 19, 2024

The service staff is always responsive and helpful. The wait for the completed work is shorter than I expect. Thank you. More

by cathy.schaefer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

August 19, 2024

Have used Ferman since bought truck, always get good service.very professional employees and will continue with Ferman More

by 77traveler.mexico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Foster
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

August 18, 2024

Guess you were having staffing issues as it took hours for an oil change. You might want to tell people up front what their wait times are estimated to be. I would have come back another time if I had kn More

by jimandjacqui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Deilkes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

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