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Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.4
2,907 Reviews

2,907 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

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September 21, 2024

Service department was great can't say the same for the salesman the operator great More

by marlenebisson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Monteverde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Mendes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Deilkes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

September 19, 2024

Great and fast service. The service advisor are very experienced and eager to help with issues. More

by office22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Mendes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

September 19, 2024

Exceeded my expectations. He's not expecting to get my vehicle back from service so fast. More

by Hondo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

September 18, 2024

Tony is my service writer , he is always very professional & courteous. I feel confident about the service work done on my car. I like having the Ferman name behind it..... and the customer lou More

by VickieJim Johns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

September 18, 2024

Never user this dealership, they don’t know how to fix cars only brake them. Terrible customer services. Do not use Ferman cherry tarpon springs many other dealers that car about you and your car More

by davidd320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy Monteverde
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kikta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

Sep 19, 2024 -

davidd320 responded

Unfortunately you speak like you want to resolve problems but your lack of communication after you have been called is in line with your poor workmanship and service

September 18, 2024

After the second time in the shop and another $500 my car still was not completely repaired even though Furman Chevrolet assured me that it would be. They provided no alternative transportation while they wo More

by AJSUMRAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Lang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon
Sep 19, 2024 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

September 18, 2024

Fast and easy checkin. Able to schedule appointments online. Reasonable service time. A little expensive. More

by no20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Deilkes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not 100% sure who I worked with.
Sep 19, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

September 18, 2024

Excellent customer service , would highly recommend them to everyone,got there as they opened they got right on checking my truck in More

by fishcaptjeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Deilkes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

September 17, 2024

Nice people and very countable place. I'm very satisfied for my service car. I can recommend another people. More

by frodroj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Deilkes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

September 16, 2024

Either not qualified or incompetent staff. Brought in for same issue going back a 3rd t More

by paradisepalmservices
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Neil Mendes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Deilkes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Sep 16, 2024 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

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