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Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.4
3,084 Reviews

3,084 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

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April 02, 2025

Salesman where nice Employees where always welling to help Very satisfied With every one's help More

by yukon.mark
Recommend Dealer
Yes
Employees Worked With
Joe Kurawski
Apr 03, 2025 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

April 02, 2025

Understaffed even with an appointment Cashier rude Additional fee charged with credit card not notified cashier rude about it More

by Woods505.ds
Recommend Dealer
No
Apr 03, 2025 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

March 29, 2025

Steve is a very well spoken and informative service writer and service was fast and well done More

by jcmgolazo7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kikta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

March 29, 2025

Great craftsmanship and communication. Quality work. Would take my vehicle there again for any needs. More

by weaver.matts
Recommend Dealer
Yes
Employees Worked With
Bill and Lisa
Mar 31, 2025 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

March 28, 2025

When I came in for my appointment I also asktd for a car wash but it was not done. More

by KALLARD44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Deilkes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review! Please contact us to let us know how to better serve in the future!

March 28, 2025

I found this dealership was very nice. The receptionist very helpful. Steve was informative & accommodating. More

by lekettle
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kikta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa receptions & Tony who took me to & fro from my home. Excellent.
Mar 31, 2025 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

March 28, 2025

They're wonderful! They don't try to oversell. Service dept is A plus. Steve is in service dept. He's very caring and astute! More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kikta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

March 27, 2025

They didn’t use a mat in my car and had dirt in there and on the door frame mud! I think they lied and didn’t change the seal because it felt the same as the one that was in there when I dropped it off. More

by tsmithlvn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Lang
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

March 27, 2025

They always do a great job at Ferman. I won't go anywhere else. Thanks! More

by Robertpelaez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

March 26, 2025

All work preformed as scheduled Very pleased to have the recall fixed and oil changed was needed More

by STEVEJACKSON
Recommend Dealer
Yes
Mar 27, 2025 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

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