Ferman Chevrolet - Tampa - Service Center

Everything was good , very profesional staff, they even had food in site, and the service was super fast 👍🏼 had food in site, and the service was super fast 👍🏼 More

I would like to commend Service Manager Brian Rabeau and Tech Joe for their assistance in reprogramming of TPMS on my 2006 Corvette. They were efficient,friendly and very informed of the chevrolet product. Tech Joe for their assistance in reprogramming of TPMS on my 2006 Corvette. They were efficient,friendly and very informed of the chevrolet product. They both are an asset to the Ferman Service team. Thank you Brian and Joe I will be back to Ferman for any service needs in the future. Thomas Covington More

I will never take my car back for repair work ever again. My car came in because of a Stabilitrak notice on my dash. 2 weeks later and $7385 later I left. 2 weeks later the same thing happened. Our service a My car came in because of a Stabilitrak notice on my dash. 2 weeks later and $7385 later I left. 2 weeks later the same thing happened. Our service advisor Brian W. stated that they could not find an issue and we took it home again after spending another 2 weeks there. Two weeks later for the third time same issue. This time they kept the car 30 days. I must have called Brian W. 10 times. No response. Brian R. the service manager was also unresponsive. I then contacted the GM Brad Wise at least 5 times. No call back. Then I contacted the AGM Jimmy Larkin. He called back once and that was it. 55 days in the shop and all I wanted was for some communication. We paid $7385 of the first visit to find out that they didn't even fix the issue which they stated was a misfire on cylinder 1 and then the third time they said it was a misfire on cylinder 5. You would think for that kind of money it would be fixed. I even called Ferman himself and of course no call back. Worse customer service I ever had in my life. Go elsewhere for any repair work on your car. More

I didn’t have time to wait on my car for service…. I had a driver by the name of Cade give me a ride home. He was extremely nice and professional. Thanks for the complimentary drive home and great driv I had a driver by the name of Cade give me a ride home. He was extremely nice and professional. Thanks for the complimentary drive home and great driver to take me so I didn’t waste my time waiting. More

Francisco was knowledgeable, professional, courteous, and responsive. He will be my go to in the future. Everything I went in for was accomplished with high quality and was accomplished quickly. The customer responsive. He will be my go to in the future. Everything I went in for was accomplished with high quality and was accomplished quickly. The customer service area is perfect for getting work done while you wait. More

Choose a different GM dealership! ! The worst customer service!! They do not stand behind there products! Worst service Dept. They don’t care about there customers. ! The worst customer service!! They do not stand behind there products! Worst service Dept. They don’t care about there customers. More

I've been going to Ferman Chevrolet for five years now. My sales person is Gary and he is great! Never pushes anything on you that you don't need at the time. Always calls back and gets in you for service. My sales person is Gary and he is great! Never pushes anything on you that you don't need at the time. Always calls back and gets in you for service. He is always pleasant and a gentleman. He is ACES!! The world needs more people like Gary who care and smile. More

Ordered a Tonneau cover for my Truck. They told me 2-3 weeks. Finally at 5 weeks it came in. I made an appointment to get it installed at 1:45. They told me 2 hours to install. I waited i They told me 2-3 weeks. Finally at 5 weeks it came in. I made an appointment to get it installed at 1:45. They told me 2 hours to install. I waited in the waiting room since I had no ride home and I live too far the shuttle. After 2 hours they come and tell me it’s a 4 hour job and they can’t do it. I can either cleave my truck overnight (wasn’t an option unfortunately) or come back at 8am tomorrow for them to do it. So, I will spend more than 6 hours in their waiting room for them to install the cover. I guess I need to find a new dealership for service. They didn’t touch my truck for 2 hours and I had an appointment. I guess my time doesn’t matter. More

Very nice to make deals with them . It was a pleasure it is my 5th car I buy from them It was a pleasure it is my 5th car I buy from them More