Ferman Chevrolet - Tampa - Service Center

Saved our vacation We were driving straight through from Michigan for for an overnight stay in Florida and were catching a cruise ship the next day which was a Sunday. We were driving straight through from Michigan for for an overnight stay in Florida and were catching a cruise ship the next day which was a Sunday. We were about 2 hours from our destination when we noticed our vehicle was making a funny sound from the wheel. Luckily On star pointed us to Ferman Chevrolet as the closest dealership. They were able to get us right in and fix our car while we ate breakfast. Everyone was very friendly and sympathetic to our issue. If we were not able to get in and get our vehicle fixed that day, it would have been tough to find someone on a Sunday to do the repair and hence we would have missed our cruise! If we lived in Florida, this would certainly be our dealership of choice. Bruce Noonan was our service advisor, he was great, and very friendly!!!!! Definitely recommend this dealership. More

Ferman would not do warranty work on my car. It was only a nail in the tire but they said I would have to pay first and be reimbursed. I don't understand this because once you get the auth from the company a nail in the tire but they said I would have to pay first and be reimbursed. I don't understand this because once you get the auth from the company that is as good as getting your money. Who cares if it that day or the next day! This is not the first bad experience with their service department which is why I did not buy my vehicle from them. I drove to St. Pete to get my tire repaired and they were very sorry it happened and even moved me to the front of the line so I could get to work. The manager was supposed to call me about this problem and didn't even bother!!! Our loyal Chevy family is FOREVER done with Ferman! GM will be getting an email about their terrible customer service today! More

My 2001 Chevolet Tracker broke down exiting out of the Tampa airport. First exit I came to pulled off and had it towed to nearest Chevy Dealer. A little afraid of what cost was to come going to a dealer Tampa airport. First exit I came to pulled off and had it towed to nearest Chevy Dealer. A little afraid of what cost was to come going to a dealer, but my fears were for naught. Very friendly Dave,or is it Brian I think that is his name, called me right away and assured me it would be taken care of promptly. Called later to give me the Cost of fixing, I thought high but then had my brother checked out the pricing with his Auto Repair and the pricing was right on. My brother lives in California, so I thought it was comparable. We were leaving on vacation with friends when this happen and were gone a week. I was able to leave the car and pick it up in a week, which worked out perfect. When arriving to pick up my car everyone I met was very kind, considerate, and so willing to take care of me. I had a wonderful experience with them. It means a lot these days for someone to truly listen to you and care about helping you as that isn't normally the case, especially when you are older and driving an older model car. No pressure of any kind to do anything else than what I needed. I really was blessed to have broke down near this dealership and to have peace of mind that it would be taken care of. I really liked the years warranty on their work. More

Took my wife's Impala in to deal with a Check Engine Light. The group there took the time to diagnose the problem completely. Turns out it was a bad sensor on the accelerator pedal and a serious safet Light. The group there took the time to diagnose the problem completely. Turns out it was a bad sensor on the accelerator pedal and a serious safety issue. Thank you for taking the time to make sure it was repaired right the first time. The life of my wife and children are very precious to me. More