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Ferman Chevrolet - Tampa - Service Center

Tampa, FL

3.5
679 Reviews

679 Reviews of Ferman Chevrolet - Tampa - Service Center

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June 27, 2017

Quick, courteous...done! My appointment was taken on time and went quickly. I was in and out and ready to go on with the day. So great that I did not have to wait around lik More

by joan281
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Farruggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard
Jun 28, 2017 -

Ferman Chevrolet - Tampa responded

Thank you Joan for the great review. Very pleased to hear that you had a great experience at the dealership and also working with Howard and myself. If there is ever something I may assist you with at the dealership please don’t hesitate to either call or email anytime me so I may personally handle any of your future vehicle concerns and make sure your experience lives up to the standards we have set here at Ferman Chevrolet of Tampa. Tommy Farruggio Guest Experience Manager Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256 Email: Thomas.farruggio@ferman.com

June 26, 2017

Brake light repair I needed to get the brake light repaired for my Silverado. I scheduled with Brian Rabeau and he was amazing as always. Always professional in that h More

by Repeat client
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Rabeau
Jun 26, 2017 -

Ferman Chevrolet - Tampa responded

I would like to thank you for sharing this great review about our dealership! We are thrilled that you had a great experience in the service department and with Brian. Our goal as always is 100% guest satisfaction. If there is anything I can help you with going forward please don't hesitate to contact me anytime. Tommy Farruggio Guest Experience Manager & Corvette Manager thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 26, 2017

very excellent Experience. The experience has always been been great at Ferman, very excellent service advisor, mr. Ryan Ronnie, the best will recommend all friends and family t More

by Mando60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Ronnie service advisor
Jun 28, 2017 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 18, 2017

SERVICE MADE APPOINTMENT TO GET MY CAR SERVICE, THE SERVICE TEAM IS VERY CUSTOMER ORIENTED. MADE ME FEEL IMPORTANT. IT MAKES ME FEEL I WOULD GO BACK TO FERM More

by crosen2727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GARY VOIGT
Jun 26, 2017 -

Ferman Chevrolet - Tampa responded

I would like to thank you for sharing this great review about our dealership! We are thrilled that you had a great experience in the service department and with Gary. Our goal as always is 100% guest satisfaction. If there is anything I can help you with going forward please don't hesitate to contact me anytime. Tommy Farruggio Guest Experience Manager & Corvette Manager thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 08, 2017

Excellent Customer Satisfaction I My salesman Steve Stanley told me to meet him in the service drive because I was in the area and wanted to see if I could get my 1st oil change and ti More

by Happy Ferman Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Service Advisor, Stephen Stanley
Jun 26, 2017 -

Ferman Chevrolet - Tampa responded

Thank you for the great review. Very pleased to hear that you had a great experience at the dealership and also working with Steve and Howard. If there is ever something I may assist you with at the dealership please don’t hesitate to either call or email anytime me so I may personally handle any of your future vehicle concerns and make sure your experience lives up to the standards we have set here at Ferman Chevrolet of Tampa. Tommy Farruggio Guest Experience Manager Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256 Email: Thomas.farruggio@ferman.com

June 05, 2017

Great service AC repair done quickly. Free loaner provided. Goodwill price for service needed just past 36 months. I was disappointed that GM did not absorb the ent More

by NewTampabill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Noonan
Jun 07, 2017 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 04, 2017

I have my Chevrolet serviced at Ferman. Always done right. Brian always takes good care of my Wife and I when we go in for our Service needs. I trust what he tells me and I have enjoyed being able to work with More

by terry.a.payne.9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Rubido, Ernie Taylor
Jun 07, 2017 -

Ferman Chevrolet - Tampa responded

Thank you Terry for the great review. Very pleased to hear that you had a great experience at the dealership and also working with Brian. If there is ever something I may assist you with at the dealership please don’t hesitate to either call or email anytime me so I may personally handle any of your future vehicle concerns and make sure your experience lives up to the standards we have set here at Ferman Chevrolet of Tampa. Tommy Farruggio Guest Experience Manager Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256 Email: Thomas.farruggio@ferman.com

May 27, 2017

Spent to much money Just to expensive. It cost way to much for a new battery, oil change and new rear brake pads on an Impala. Service Writer was very Professional. Than More

by Tomb712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember his name, think it was Jorden
Jun 07, 2017 -

Ferman Chevrolet - Tampa responded

Thank you Tom for the excellent rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

May 22, 2017

Good job This dealership is exceptionally friendly and accommodating. They always go above and beyond in helping the customer out and retaining our trust. This More

by Camero2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
May 22, 2017 -

Ferman Chevrolet - Tampa responded

I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with us at the dealership. If there is anything I can help you with at any time please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

May 20, 2017

New Tires - after 67,000 miles We own a 2013 Avalanche and have about 67,000 miles on it. We bought it brand new in March of 2013 and have been on the factory tires since. Finally More

by John and Amelia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Brewingt
May 22, 2017 -

Ferman Chevrolet - Tampa responded

I would like to thank you John for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with us and working Jordon. If there is anything I can help you with at any time please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

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