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Ferman Chevrolet - Tampa - Service Center

Tampa, FL

3.6
676 Reviews

676 Reviews of Ferman Chevrolet - Tampa - Service Center

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June 18, 2017

SERVICE MADE APPOINTMENT TO GET MY CAR SERVICE, THE SERVICE TEAM IS VERY CUSTOMER ORIENTED. MADE ME FEEL IMPORTANT. IT MAKES ME FEEL I WOULD GO BACK TO FERM More

by crosen2727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GARY VOIGT
Jun 26, 2017 -

Ferman Chevrolet - Tampa responded

I would like to thank you for sharing this great review about our dealership! We are thrilled that you had a great experience in the service department and with Gary. Our goal as always is 100% guest satisfaction. If there is anything I can help you with going forward please don't hesitate to contact me anytime. Tommy Farruggio Guest Experience Manager & Corvette Manager thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 08, 2017

Excellent Customer Satisfaction I My salesman Steve Stanley told me to meet him in the service drive because I was in the area and wanted to see if I could get my 1st oil change and ti More

by Happy Ferman Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Service Advisor, Stephen Stanley
Jun 26, 2017 -

Ferman Chevrolet - Tampa responded

Thank you for the great review. Very pleased to hear that you had a great experience at the dealership and also working with Steve and Howard. If there is ever something I may assist you with at the dealership please don’t hesitate to either call or email anytime me so I may personally handle any of your future vehicle concerns and make sure your experience lives up to the standards we have set here at Ferman Chevrolet of Tampa. Tommy Farruggio Guest Experience Manager Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256 Email: Thomas.farruggio@ferman.com

June 05, 2017

Great service AC repair done quickly. Free loaner provided. Goodwill price for service needed just past 36 months. I was disappointed that GM did not absorb the ent More

by NewTampabill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Noonan
Jun 07, 2017 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 04, 2017

I have my Chevrolet serviced at Ferman. Always done right. Brian always takes good care of my Wife and I when we go in for our Service needs. I trust what he tells me and I have enjoyed being able to work with More

by terry.a.payne.9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Rubido, Ernie Taylor
Jun 07, 2017 -

Ferman Chevrolet - Tampa responded

Thank you Terry for the great review. Very pleased to hear that you had a great experience at the dealership and also working with Brian. If there is ever something I may assist you with at the dealership please don’t hesitate to either call or email anytime me so I may personally handle any of your future vehicle concerns and make sure your experience lives up to the standards we have set here at Ferman Chevrolet of Tampa. Tommy Farruggio Guest Experience Manager Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256 Email: Thomas.farruggio@ferman.com

May 27, 2017

Spent to much money Just to expensive. It cost way to much for a new battery, oil change and new rear brake pads on an Impala. Service Writer was very Professional. Than More

by Tomb712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember his name, think it was Jorden
Jun 07, 2017 -

Ferman Chevrolet - Tampa responded

Thank you Tom for the excellent rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

May 22, 2017

Good job This dealership is exceptionally friendly and accommodating. They always go above and beyond in helping the customer out and retaining our trust. This More

by Camero2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
May 22, 2017 -

Ferman Chevrolet - Tampa responded

I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with us at the dealership. If there is anything I can help you with at any time please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

May 20, 2017

New Tires - after 67,000 miles We own a 2013 Avalanche and have about 67,000 miles on it. We bought it brand new in March of 2013 and have been on the factory tires since. Finally More

by John and Amelia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Brewingt
May 22, 2017 -

Ferman Chevrolet - Tampa responded

I would like to thank you John for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with us and working Jordon. If there is anything I can help you with at any time please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

May 18, 2017

100% satisfied I was very satisfied with my experience. From making the appointment to the customer service on to the work that was completed. I took my car in for More

by Satisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Rabeau
May 22, 2017 -

Ferman Chevrolet - Tampa responded

Thank you for the great review. Very pleased to hear that you had a great experience at the dealership. If there is ever something I may assist you with at the dealership please don't hesitate to either call or email anytime me so I may personally handle any of your future vehicle concerns and make sure your experience lives up to the standards we have set here at Ferman Chevrolet of Tampa. Tommy Farruggio Guest Experience Manager Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256 Email: Thomas.farruggio@ferman.com .

May 16, 2017

There was alittle confusion on my appointment at first. I w I was previously rejected by the service dept 3 months prior. Cause me to seek service elsewhere. However..the service dept made up for it. A littl More

by Innocent1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce was 5 stars; others were brushing me off.
May 18, 2017 -

Ferman Chevrolet - Tampa responded

Thank you for the comments. Very pleased to hear that you had a great experience at the dealership and working with Bruce. If there is ever something I may assist you with at the dealership please don’t hesitate to either call or email anytime me so I may personally handle any of your future vehicle concerns and make sure your experience lives up to the standards we have set here at Ferman Chevrolet of Tampa. Tommy Farruggio Guest Experience Manager Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256 Email: Thomas.farruggio@ferman.com

May 15, 2017

Ferman Chevrolet of Tampa Corvette Service Excellent service on my 2015 Corvette Stingray. Gary Vogt checked me in at 9:10 and work was completed by 10. Thanks Ferman Service for an excellent More

by Bill Mck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Farruggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Vogt
May 15, 2017 -

Ferman Chevrolet - Tampa responded

Thank you Bill for the great review. Very pleased to hear that you had a great experience at the dealership. If there is ever something I may assist you with at the dealership please don't hesitate to either call or email anytime me so I may personally handle any of your future vehicle concerns and make sure your experience lives up to the standards we have set here at Ferman Chevrolet of Tampa. Tommy Farruggio Guest Experience Manager Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256 Email: Thomas.farruggio@ferman.com .

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