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Ferman Chevrolet - Tampa - Service Center

Tampa, FL

3.6
677 Reviews

677 Reviews of Ferman Chevrolet - Tampa - Service Center

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July 14, 2017

they cared the time i called to make appointment to the day i drove to the dealership and spoke with service advisor pure professionalism will visit again More

by micfed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
brian rabeau
Jul 21, 2017 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 10, 2017

Free oil change Nothing beats a free oil change. Timely service and a clean waiting room. Free wifi is nice and my car was as clean as when I dropped it off for servi More

by Gator1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brisn
Jul 21, 2017 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 05, 2017

Service Bryan in the service department was awsome. The service that he suggested was right on. Also he explained a major issue with my breaks that needed rep More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Jul 21, 2017 -

Ferman Chevrolet - Tampa responded

Thank you James for the great review. Very pleased to hear that you had a great experience at the dealership and also working with Brian. If there is ever something I may assist you with at the dealership please don’t hesitate to either call or email anytime me so I may personally handle any of your future vehicle concerns and make sure your experience lives up to the standards we have set here at Ferman Chevrolet of Tampa. Tommy Farruggio Guest Experience Manager Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256 Email: Thomas.farruggio@ferman.com

July 04, 2017

SERVICING MY WIFE'S CAMARO I have been recalcitrant in managing the servicing of our 2014 Camaro. Brian and Gary were Great in recommending the most urgent maintenance matters More

by JERRYUSN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian and Gary - Service Team
Jul 21, 2017 -

Ferman Chevrolet - Tampa responded

Thank you Jerry for the 5 star review. Very pleased to hear that you had a great experience at the dealership and also working with Gary and Brian. If there is ever something I may assist you with at the dealership please don’t hesitate to either call or email anytime me so I may personally handle any of your future vehicle concerns and make sure your experience lives up to the standards we have set here at Ferman Chevrolet of Tampa. Tommy Farruggio Guest Experience Manager Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256 Email: Thomas.farruggio@ferman.com

July 04, 2017

My engine light was on I was treated professionally and was in and out in no time. I'll be back next time for sure. Thank you for all your help. More

by Mdemarco9
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Pete Coley, Jerry Eyas
Jul 21, 2017 -

Ferman Chevrolet - Tampa responded

Thank you for the great review. Very happy to hear that you enjoyed your experience at the dealership and also working with Pete and Jerry. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 04, 2017

Ryan's the best! Ryan in service always treats us very fairly and with the highest level of courtesy and respect. He always goes out of his way to make sure we are sa More

by Ryan1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan in service
Jul 21, 2017 -

Ferman Chevrolet - Tampa responded

Thank you Ryan for the great review. Very pleased to hear that you had a great experience at the dealership and also working with Ryan. If there is ever something I may assist you with at the dealership please don’t hesitate to either call or email anytime me so I may personally handle any of your future vehicle concerns and make sure your experience lives up to the standards we have set here at Ferman Chevrolet of Tampa. Tommy Farruggio Guest Experience Manager Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256 Email: Thomas.farruggio@ferman.com

July 03, 2017

Excellent I love the service to view the process on the internet. The service was nice and courtesy. Plus they got my car when it was over. More

by Airbobo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Alberto Dufka
Jul 21, 2017 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 28, 2017

Excellent service Took my car in for a recall campaign. Was greeted promptly by my service adviser Howard Nardin and my car was quickly taken back for service. Was gr More

by breakskeet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Farruggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Nardin
Jun 28, 2017 -

Ferman Chevrolet - Tampa responded

Thank you Kevin for the great review. Very pleased to hear that you had a great experience at the dealership and also working with Howard. If there is ever something I may assist you with at the dealership please don’t hesitate to either call or email anytime me so I may personally handle any of your future vehicle concerns and make sure your experience lives up to the standards we have set here at Ferman Chevrolet of Tampa. Tommy Farruggio Guest Experience Manager Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256 Email: Thomas.farruggio@ferman.com

June 27, 2017

Quick, courteous...done! My appointment was taken on time and went quickly. I was in and out and ready to go on with the day. So great that I did not have to wait around lik More

by joan281
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Farruggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard
Jun 28, 2017 -

Ferman Chevrolet - Tampa responded

Thank you Joan for the great review. Very pleased to hear that you had a great experience at the dealership and also working with Howard and myself. If there is ever something I may assist you with at the dealership please don’t hesitate to either call or email anytime me so I may personally handle any of your future vehicle concerns and make sure your experience lives up to the standards we have set here at Ferman Chevrolet of Tampa. Tommy Farruggio Guest Experience Manager Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256 Email: Thomas.farruggio@ferman.com

June 26, 2017

Brake light repair I needed to get the brake light repaired for my Silverado. I scheduled with Brian Rabeau and he was amazing as always. Always professional in that h More

by Repeat client
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Rabeau
Jun 26, 2017 -

Ferman Chevrolet - Tampa responded

I would like to thank you for sharing this great review about our dealership! We are thrilled that you had a great experience in the service department and with Brian. Our goal as always is 100% guest satisfaction. If there is anything I can help you with going forward please don't hesitate to contact me anytime. Tommy Farruggio Guest Experience Manager & Corvette Manager thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

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