Ferman Chevrolet - Tampa - Service Center
Tampa, FL
680 Reviews of Ferman Chevrolet - Tampa - Service Center
Great service Service Writer Gary Vogt reviewed my service request to ensure we were on the same page. Gary Vogt had a loaner car ready for, updated me on my repai Service Writer Gary Vogt reviewed my service request to ensure we were on the same page. Gary Vogt had a loaner car ready for, updated me on my repairs. Gary Vogt contacted Dent Wizard to have a couple parking lot type ding taken care. I'm a retired auto field claims manager that has worked a number of hail cats and have seen a lot of hail damage repair. I can truly said my ding repairs are invisible. Then Gary Vogt contracted once all repairs were completed and ready for pick up. great job. More
Great Service Took my car in without an appointment and I was seen right away. That is what I like about this dealership, they treat you like you're their only cust Took my car in without an appointment and I was seen right away. That is what I like about this dealership, they treat you like you're their only customer whether or not you have an appointment. More
Bruce and the entire Ferman service team were GREAT!! From the minute that I arrived at the service department I was treated like royalty! Someone greeted me and opened my car door, asking if I needed ass From the minute that I arrived at the service department I was treated like royalty! Someone greeted me and opened my car door, asking if I needed assistance. I said that I had an appointment with Bruce who was right there waiting for me. Bruce escorted me to the customer waiting area, he had already completed any necessary paperwork. The waiting area is very clean, comfortable and offers many amenities such as Wi-Fi and charging stations, plus quiet comfortable chairs for people (like me) who want to relax with a good book. Before I knew it Bruce was back to let me know that my service was complete and I was ready to go. The girls in the cashier area were very pleasant, friendly and happy. Obviously a good working environment! A sign of good management! More
Top-Notch I’ve been a Ferman Chevrolet Customer for 30+ years. I like the consistency their Sales and Service Departments, which is exactly why I’ve continued I’ve been a Ferman Chevrolet Customer for 30+ years. I like the consistency their Sales and Service Departments, which is exactly why I’ve continued buying and getting service at Ferman. Still a family-style Dealership in a major metropolitan area. More
Great job as always. Bruce and the technicians are always courteous and honest everything I bring my truck in for service. That's why I keep coming back. Thanks, Mike Mula Bruce and the technicians are always courteous and honest everything I bring my truck in for service. That's why I keep coming back. Thanks, Mike Mularoni More
Always exceptional service. I turned in my vehicle due to last minute emergency and had to go out of town. My service advisor Brian Rabeau as always makes my maintenance check up I turned in my vehicle due to last minute emergency and had to go out of town. My service advisor Brian Rabeau as always makes my maintenance check up go so smooth. I never leave unsatisfied. Great job as always! More
Oil change I called to have my first oil change for my new car and was able to get in that same day. Service was fast and staff was very professional. I called to have my first oil change for my new car and was able to get in that same day. Service was fast and staff was very professional. More
Recall part Kat was EXCELLENT! She worked with me and my budget. The Service department is good, but they seem a bit understaffed. Overall, I would recommend t Kat was EXCELLENT! She worked with me and my budget. The Service department is good, but they seem a bit understaffed. Overall, I would recommend the dealership. More
every service a good one I have been a Ferman customer for over a year now. Each connection has been a good experience. I am always treated with respect and concern. Issues i I have been a Ferman customer for over a year now. Each connection has been a good experience. I am always treated with respect and concern. Issues involved are always promptly addressed. As a newcomer to the area I am grateful that it was Ferman that reached out through their social media guy (Nathan) who was wonderful to deal with. My ongoing service has been convenient and my trips in for service very pleasant. I plan to stay with them as long as I need a car. More
Great dealer The services was on time as they toll and good attention. I will recommend this dealer for good professional and trained workers on customer services The services was on time as they toll and good attention. I will recommend this dealer for good professional and trained workers on customer services. More