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Ferman Chevrolet - Tampa - Service Center

Tampa, FL

3.5
680 Reviews

680 Reviews of Ferman Chevrolet - Tampa - Service Center

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April 14, 2023

Brian W. Was very polite and let me know what was going on with my car. It did take 3 days to figure out what was going on with it. The English light kept com More

by SHEILASPENCE
Recommend Dealer
Yes
Employees Worked With
Brian W.
April 14, 2023

Wait was too long. If I have an appointment you should be ready for my specific needs at the agreed upon time of the appointment, otherwise it should just be first come More

by tyscagel@gmail.com
Recommend Dealer
Yes
Employees Worked With
Kevin
Apr 21, 2023 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star review. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235

April 12, 2023

I purchased my car in September with the dealer's promise to fix dashboard, etc. 6 months later still no parts. I've gone multiple times and the repairs aren't done right ever or at all because of th More

by luis.caba82@gmail.com
Recommend Dealer
No
Employees Worked With
Mike and Brandon
April 11, 2023

Efficient and easy Service was good. Communication was good. I was able to work while waiting. More

by creechjarod@gmail.com
Recommend Dealer
Yes
Employees Worked With
Kevin
March 24, 2023

Brian Woolery is the go to guy! Helpful professional and always takes care of my vehicle! The waiting area is clean fully stocked and spacious. Great location to have your vehicle s More

by Shontel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Woolery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Ferman Chevrolet - Tampa responded

Thank you for the great review and comments. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235

February 11, 2023

Went in for an oil change this morning, and my service advisor was Kevin Jofko who was amazing. Got me in and out in a timely manner in about an hour and a half just like he said when I arrived at the ser More

by matthewfed97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jofko
Feb 13, 2023 -

Ferman Chevrolet - Tampa responded

Thank you for the great review. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235

February 02, 2023

Mr. Michael Stevens was slammed with other customers but was kind enough to 'adopt' me and my key fob replacement issue. He expediated my flow through the system and followed up with me, enabling me to get More

by FDA/STATE OF FLORIDA INSPECTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Ferman Chevrolet - Tampa responded

Thank you for the great review. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235

December 23, 2022

I am very satisfied with the service provided every time I visit the dealership and especially with the service department and with Francisco Gonzalez, the treatment is very friendly and professional. More

by Antonio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Gonzalez Bastidas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Ferman Chevrolet - Tampa responded

Thank you for the great review and all the feedback on your experience. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235

November 02, 2022

Extremely professional, knowledgeable, personal. Treated me like I delta with them for years. I highly recommend your organization More

by evans496
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Reth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Demarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mickey
Nov 03, 2022 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235

October 28, 2022

Gary was so helpful with getting my car fix and the warranty that came with it. I learned the early the schedule the less hassle of waiting, Gary is a multi tasker and he was overall a wonderful guy. More

by Veronica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Vogt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235

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