Ferman Chevrolet - Tampa - Service Center

Brian Woolery is the go to guy! Helpful professional and always takes care of my vehicle! The waiting area is clean fully stocked and spacious. Great location to have your vehicle s Helpful professional and always takes care of my vehicle! The waiting area is clean fully stocked and spacious. Great location to have your vehicle serviced. More

Went in for an oil change this morning, and my service advisor was Kevin Jofko who was amazing. Got me in and out in a timely manner in about an hour and a half just like he said when I arrived at the ser advisor was Kevin Jofko who was amazing. Got me in and out in a timely manner in about an hour and a half just like he said when I arrived at the service center this morning. More

Mr. Michael Stevens was slammed with other customers but was kind enough to 'adopt' me and my key fob replacement issue. He expediated my flow through the system and followed up with me, enabling me to get was kind enough to 'adopt' me and my key fob replacement issue. He expediated my flow through the system and followed up with me, enabling me to get back home in a very timely fashion. He is my HERO at Ferman Chevrolet and there just are not many heroes left in this world that actually CARE about the human experience at their workplace. Thank you for hiring this fine gentleman, Ferman!!! More

I am very satisfied with the service provided every time I visit the dealership and especially with the service department and with Francisco Gonzalez, the treatment is very friendly and professional. I visit the dealership and especially with the service department and with Francisco Gonzalez, the treatment is very friendly and professional. More

Extremely professional, knowledgeable, personal. Treated me like I delta with them for years. I highly recommend your organization Treated me like I delta with them for years. I highly recommend your organization More

Gary was so helpful with getting my car fix and the warranty that came with it. I learned the early the schedule the less hassle of waiting, Gary is a multi tasker and he was overall a wonderful guy. warranty that came with it. I learned the early the schedule the less hassle of waiting, Gary is a multi tasker and he was overall a wonderful guy. Also, I don’t know the mechanics name that worked on my lil sexy Chevy. I am pleased with the service. Thanks Gary and the unknown mechanics. More

Everything was good , very profesional staff, they even had food in site, and the service was super fast 👍🏼 had food in site, and the service was super fast 👍🏼 More

I would like to commend Service Manager Brian Rabeau and Tech Joe for their assistance in reprogramming of TPMS on my 2006 Corvette. They were efficient,friendly and very informed of the chevrolet product. Tech Joe for their assistance in reprogramming of TPMS on my 2006 Corvette. They were efficient,friendly and very informed of the chevrolet product. They both are an asset to the Ferman Service team. Thank you Brian and Joe I will be back to Ferman for any service needs in the future. Thomas Covington More

I will never take my car back for repair work ever again. My car came in because of a Stabilitrak notice on my dash. 2 weeks later and $7385 later I left. 2 weeks later the same thing happened. Our service a My car came in because of a Stabilitrak notice on my dash. 2 weeks later and $7385 later I left. 2 weeks later the same thing happened. Our service advisor Brian W. stated that they could not find an issue and we took it home again after spending another 2 weeks there. Two weeks later for the third time same issue. This time they kept the car 30 days. I must have called Brian W. 10 times. No response. Brian R. the service manager was also unresponsive. I then contacted the GM Brad Wise at least 5 times. No call back. Then I contacted the AGM Jimmy Larkin. He called back once and that was it. 55 days in the shop and all I wanted was for some communication. We paid $7385 of the first visit to find out that they didn't even fix the issue which they stated was a misfire on cylinder 1 and then the third time they said it was a misfire on cylinder 5. You would think for that kind of money it would be fixed. I even called Ferman himself and of course no call back. Worse customer service I ever had in my life. Go elsewhere for any repair work on your car. More