Ferman Chevrolet - Tampa - Service Center
Tampa, FL
680 Reviews of Ferman Chevrolet - Tampa - Service Center
Exceviceptional service Service manager Gary Vogt is very good. He always gets me scheduled as I have a very hectic work schedule. All staff is so nice and attentive. work Service manager Gary Vogt is very good. He always gets me scheduled as I have a very hectic work schedule. All staff is so nice and attentive. work is done in a timely manner. More
Vehicle Maintenance, Chevy Trax I brought in our vehicle for its first scheduled maintenance and replacement of a broken fastner. I was taken care of promptly and everything was exp I brought in our vehicle for its first scheduled maintenance and replacement of a broken fastner. I was taken care of promptly and everything was explained to me. More
Really good! It was fast and the staff was really friendly! The coffee machine is also a big plus. Jimmy helped me out and he was extremely friendly and I was out It was fast and the staff was really friendly! The coffee machine is also a big plus. Jimmy helped me out and he was extremely friendly and I was out of there quickly. More
Very good value. A car to use while my car was serviced makes me feel like the dealerships is serious about customer satisfaction and wants my continued business. Tomm A car to use while my car was serviced makes me feel like the dealerships is serious about customer satisfaction and wants my continued business. Tommy and Howard did a great job. More
Very good overall experience. Technicians went above and beyond to help me out with a problem that I had on my vehicle. Very attentive to detail. Technicians went above and beyond to help me out with a problem that I had on my vehicle. Very attentive to detail. More
Great service Brian was excellent great customer service took care of all my needs excellent service understanding my needs and making sure my expectations were met Brian was excellent great customer service took care of all my needs excellent service understanding my needs and making sure my expectations were met really great person More
Very friendly service Super friendly staff always willing to help go out of their way nice clean Facility up-to-date lounge area facility in work area Nice Internet are Super friendly staff always willing to help go out of their way nice clean Facility up-to-date lounge area facility in work area Nice Internet area would fast service More
A Pillar dent in brand new Traverse High Country Unfortunately, my new Traverse High Country had a factory dent in the Left A Pillar just above the mirror that we discovered after taking delivery. I Unfortunately, my new Traverse High Country had a factory dent in the Left A Pillar just above the mirror that we discovered after taking delivery. I consulted with my sales person, Z, and we consulted the body shop. Of course. their solution involved body work and paint! Z and I both agreed that that was not a solution. I had asked about a paint-less dent repair earlier, so Z gave me a "We Owe" and told me the PDR guy would be at the used car lot Friday morning. I found Paul at the used car lot Friday morning. At first he was not hopeful of being of help. He said that if he drilled a hole in the A Pillar he could fix it our in a minute, but he had not drilled a 2018 yet! He tried a "glue and pop" repair several times and was able to get about 90% of the dent out. Not perfect, but much better than it was. More
Unexpected surprise My service person Jim did everything he could to get my vehicle serviced quickly as possible. Even though the wait was rather long they allowed me t My service person Jim did everything he could to get my vehicle serviced quickly as possible. Even though the wait was rather long they allowed me to borrow a car to go grab lunch. I actually ended up purchasing another vehicle, but service dept is always accommodating. More
Warranty work I purchased a certified used 2015 Corvette. Had a transmission issue. Tried my local dealer with no luck. Tommy, your Customer Experience man was abso I purchased a certified used 2015 Corvette. Had a transmission issue. Tried my local dealer with no luck. Tommy, your Customer Experience man was absolutely wonderful and your mechanic knew how to make it like new. Used your body shop a couple of times for rocker panel scratches. They did a factory job of repairing it and were vary affordable ! You guys are the best Dealership I've used ever. Again, Tommy is the man. More