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Ferman Chevrolet - Tampa - Service Center

Tampa, FL

3.3
684 Reviews

684 Reviews of Ferman Chevrolet - Tampa - Service Center

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January 17, 2018

The best dent repair ever I took my vehicle for a dent repair and without too many tools the person who fixed that dent, did an excellent job with no cost to me at all. As alwa More

by cesarcano06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Farruggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Nardin
Feb 13, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. So glad to hear that you had an awesome experience working with Howard and myself. It's always a pleasure working with you as well Cesar. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

January 14, 2018

Jorge Ortiz Jorge was professional and courteous. He worked hard to find a used truck that met our needs. We will buy another vehicle from Jorge. Also appreciated More

by Jgibson70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ortiz Bournigal
Jan 15, 2018 -

Ferman Chevrolet - Tampa responded

Thanks the 5 star rating.Glad to hear that everything worked out well for you and that you had a great experience working with with Jorge. If I can be of any further assistance please don' hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

January 11, 2018

Wipers not woeking Could not duplicate problem. I'll be back when it happens again... Brian was fine. See you next time. Lower your prices! Good bye and good night! More

by High Voltage
Recommend Dealer
Yes
Employees Worked With
Brian
Jan 15, 2018 -

Ferman Chevrolet - Tampa responded

Hi, my name is Tommy Farruggio, I am the Guest Experience Manager at Ferman Chevrolet. I apologize that we could not dulicate the issue. I would appreciate the opportunity to speak with you regarding your experience and further assist you and resolve the issue if it does happen again. Please contact me anytime. Tommy Farruggio Guest Experience Manager tommy.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

December 29, 2017

Take responsibility for your mistakes! Had a brake repair on my 2014 Silverado LTZ at this dealership in September. Their mechanic failed to install a gasket on the vacuum assist pump which More

by Retired guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Vogt
Dec 29, 2017 -

Ferman Chevrolet - Tampa responded

Hello, my name is Tommy Farruggio, I am the Guest Experience Manager at Ferman Chevrolet. I apologize that you did not receive the level of service you excepted. I would appreciate the opportunity to speak with you regarding your experience and further assist you and resolving all the issues you had at the dealership. Please contact me at your earliest convenience as I would like to discuss with you in further detail. Tommy Farruggio Guest Experience Manager tommy.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

December 27, 2017

Exceviceptional service Service manager Gary Vogt is very good. He always gets me scheduled as I have a very hectic work schedule. All staff is so nice and attentive. work More

by wolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Vogt in service
Dec 27, 2017 -

Ferman Chevrolet - Tampa responded

Thank you for your review. We look forward to serving you in the future!

December 26, 2017

Vehicle Maintenance, Chevy Trax I brought in our vehicle for its first scheduled maintenance and replacement of a broken fastner. I was taken care of promptly and everything was exp More

by David Legarreta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Dye
Dec 27, 2017 -

Ferman Chevrolet - Tampa responded

Thank you David!

December 20, 2017

Really good! It was fast and the staff was really friendly! The coffee machine is also a big plus. Jimmy helped me out and he was extremely friendly and I was out More

by Valentina9717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy
Dec 20, 2017 -

Ferman Chevrolet - Tampa responded

Thank you for your review!

December 10, 2017

Very good value. A car to use while my car was serviced makes me feel like the dealerships is serious about customer satisfaction and wants my continued business. Tomm More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Farruggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Nardin
Dec 11, 2017 -

Ferman Chevrolet - Tampa responded

Thank you for your review!

December 09, 2017

Very good overall experience. Technicians went above and beyond to help me out with a problem that I had on my vehicle. Very attentive to detail. More

by Happy Customer
Recommend Dealer
Yes
Employees Worked With
Brian in Service
Dec 11, 2017 -

Ferman Chevrolet - Tampa responded

Thank you for your review!

December 09, 2017

Great service Brian was excellent great customer service took care of all my needs excellent service understanding my needs and making sure my expectations were met More

by Dprincess33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woolery
Dec 11, 2017 -

Ferman Chevrolet - Tampa responded

Thank you for your review!

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