Ferman Chevrolet - Tampa - Service Center

Regular service - Oil Change Tire Rotation When I first got to the dealership for my 8am appointment, the exterior gates were locked and I couldn't get in. Eventually gates opened and I pulled When I first got to the dealership for my 8am appointment, the exterior gates were locked and I couldn't get in. Eventually gates opened and I pulled into the service line behind two other vehicles that were already there. The service person Manny met me within 10 minutes to 8am and had me go wait in the waiting room. 1-1/2 hr later, Manny came with a slip of all things that should be done to my vehicle. I told him no thank you just the oil change. He told me that the were finishing up on my car and that it would be ready shortly. Another 1/2 later and it was ready. My only concern here is that I made an appointment for 8am and it should not have taken 2 hours. More

It was great I had a very good experience at Ferman Chevrolet. The staff were very friendly. They did a great job servicing my car and they were quick. I had a very good experience at Ferman Chevrolet. The staff were very friendly. They did a great job servicing my car and they were quick. More

Very Professional They reviewed the service that was needed and completed it in a timely manner. They discovered some potential problem and corrected them as well befo They reviewed the service that was needed and completed it in a timely manner. They discovered some potential problem and corrected them as well before they became major problems. More

oil change, 27 point inspection Overall, fast quick friendly service..very please, Would purchase another vehicle, in the future. One Chevy proud owner, never had a bad experience, T Overall, fast quick friendly service..very please, Would purchase another vehicle, in the future. One Chevy proud owner, never had a bad experience, This is my second vehicle purchase. More

BG Brake flush and pads change. Everything went well... I've been doing business with Ferman Chevrolet for 10 years. I have no complaints.. I will have more service done at Ferman Ch Everything went well... I've been doing business with Ferman Chevrolet for 10 years. I have no complaints.. I will have more service done at Ferman Chevrolet. More

Good service Warranty issue on my torque converter , was in and out with great service. Gary and Kat helped me get a loaner while my truck was there , very helpful Warranty issue on my torque converter , was in and out with great service. Gary and Kat helped me get a loaner while my truck was there , very helpful. More

An we owe you visit at the time of our purchased we were given an WE OWE YOU voucher for some minor paint repairs and a complete detail of the vehicle. We took the vehicl at the time of our purchased we were given an WE OWE YOU voucher for some minor paint repairs and a complete detail of the vehicle. We took the vehicle in and told them we were in no hurry and to keep for as long as they needed. The afternoon we went to pick up our vehicle it was filthy. They didn’t replace they vinyl door guards and they were a couple of new dings on the vehicle. The exterior and interior were filthy so much dust and dirt. I do understand that road work was being done in front of the dealership but I don’t understand why my interior was so dirty it’s as if they left the windows or doors open while the did the repairs on the vehicle. Not a very good experience, I have left a few messages for the general manager and haven’t received a response to my complaint. I have been very happy with both purchases from Ferman. But this has really been a very disappointing experience. More

problem still not fixed I took my Tahoe in to have the liftgate fixed. It was closing on its own. They replaced some parts and it worked for about two weeks now it is doing t I took my Tahoe in to have the liftgate fixed. It was closing on its own. They replaced some parts and it worked for about two weeks now it is doing the exact same thing again. I guess I have to waste another couple of hours during the work week to have them try again and see if they can figure it out. Other than not correcting the problem everyone was nice. More

Great experience. I was greeted promptly and my service was completed in a timely manner. My service consultant was friendly and knowledgeable. I will be happy to retur I was greeted promptly and my service was completed in a timely manner. My service consultant was friendly and knowledgeable. I will be happy to return for my next service. More

Not good I took the car in for a routine oil change. I picked the car up after hours only to turn it on and have a message that I am low on washer fluid come i I took the car in for a routine oil change. I picked the car up after hours only to turn it on and have a message that I am low on washer fluid come in immediately. I noticed a fresh oil on my driveway the next day only to realize it was coming from my car. Turns out they did not install the oil filter correctly and it was leaking. Not sure how you manage to screw up an oil change. Regardless, I am out a few hours sleep $20 in Uber transport and have to try to pressure wash the stains all over the driveway of my new house. More