Ferman Chevrolet - Tampa - Service Center

Brian Woolery is the best! Brian is always so helpful and informative. He has been helping me for years with all my cars. I highly recommend him! He is a great asset to Ferman C Brian is always so helpful and informative. He has been helping me for years with all my cars. I highly recommend him! He is a great asset to Ferman Chevrolet. More

Issue with Display screen Replace with no problem, very friendly during process of execution will be back shortly for my first oil change. Work completed in the service cent Replace with no problem, very friendly during process of execution will be back shortly for my first oil change. Work completed in the service center. More

Welcoming and fast My service request was added on at the last minute for the weekend and there was no issues when I dropped off the car. The service was done in a quick My service request was added on at the last minute for the weekend and there was no issues when I dropped off the car. The service was done in a quick and professional manner. More

Ridiculous Wait Time I've had my truck serviced at Ferman's for 3 yrs & and never had a problem like this before. It took it in at opening to beat the backlog and it still I've had my truck serviced at Ferman's for 3 yrs & and never had a problem like this before. It took it in at opening to beat the backlog and it still took 2 hours to for the tech to say he could not duplicate the issue, and then another 2 hours to fix the loose overhead console (again). More

TERRIBLE!!!!! DON'T GO HERE!!! I had a 1:15p appointment and I arrived about 10 minutes early for an oil change, tire rotation, and wiper blade installation. I was greeted soon the I had a 1:15p appointment and I arrived about 10 minutes early for an oil change, tire rotation, and wiper blade installation. I was greeted soon thereafter and my work order was written up. A little after 2p, I took a look and saw that my car was still waiting in the service lane behind 3 or 4 other cars and work had not started despite having an appointment. I went to ask my service advisor about the delay, but he was nowhere to be found. I got in my car and drove off and had the service performed elsewhere. The fact that I got this survey to fill out tells me that they are clueless. More

always outstanding Gary Vogt is our one stop shop, he ensures first class service. I know he will take care of whatever is needed when my wife takes the vehicle in for s Gary Vogt is our one stop shop, he ensures first class service. I know he will take care of whatever is needed when my wife takes the vehicle in for service. Thank you for great service over the past 6 years. David More

Regular service - Oil Change Tire Rotation When I first got to the dealership for my 8am appointment, the exterior gates were locked and I couldn't get in. Eventually gates opened and I pulled When I first got to the dealership for my 8am appointment, the exterior gates were locked and I couldn't get in. Eventually gates opened and I pulled into the service line behind two other vehicles that were already there. The service person Manny met me within 10 minutes to 8am and had me go wait in the waiting room. 1-1/2 hr later, Manny came with a slip of all things that should be done to my vehicle. I told him no thank you just the oil change. He told me that the were finishing up on my car and that it would be ready shortly. Another 1/2 later and it was ready. My only concern here is that I made an appointment for 8am and it should not have taken 2 hours. More

It was great I had a very good experience at Ferman Chevrolet. The staff were very friendly. They did a great job servicing my car and they were quick. I had a very good experience at Ferman Chevrolet. The staff were very friendly. They did a great job servicing my car and they were quick. More

Very Professional They reviewed the service that was needed and completed it in a timely manner. They discovered some potential problem and corrected them as well befo They reviewed the service that was needed and completed it in a timely manner. They discovered some potential problem and corrected them as well before they became major problems. More

oil change, 27 point inspection Overall, fast quick friendly service..very please, Would purchase another vehicle, in the future. One Chevy proud owner, never had a bad experience, T Overall, fast quick friendly service..very please, Would purchase another vehicle, in the future. One Chevy proud owner, never had a bad experience, This is my second vehicle purchase. More