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Ferman Chevrolet - Tampa - Service Center

Tampa, FL

3.6
680 Reviews

680 Reviews of Ferman Chevrolet - Tampa - Service Center

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March 19, 2018

Power Window Motor Power window motor on my 1998 Chevy Silverado needed to be replaced as it was the original one. Brian Rabeau got me in for service right away, and com More

by Polonut03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Rabeau and James Mills are DYNOMITE!!!
Mar 20, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 18, 2018

Great service I took my Traverse in for an oil change and actually had a very enjoyable visit. My service advisor, Jimmy, was seriously business like and funny an More

by Marianna BUSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy
Mar 19, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 16, 2018

Outstanding Great customer service, I pulled in and was immediately acknowledged, everyone was friendly and kind. I didn't have to wait long for my vehicle to be More

by amc15422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrick
Mar 16, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 16, 2018

Waiting My first appointment I was told they didn’t have the part and to come in 8am the next morning and part would be available. I was told it would an in More

by VJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary and assistant manager (don’t know his name)
Mar 16, 2018 -

Ferman Chevrolet - Tampa responded

Hello, my name is Tommy Farruggio, I am the Guest Experience Manager at Ferman Chevrolet. Based on your rating you did not receive the level of service you excepted. I would appreciate the opportunity to speak with you regarding your experience and further assist you. Please contact me at your earliest convenience as I would like to discuss with you in further detail. Tommy Farruggio Guest Experience Manager tommy.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 16, 2018

Great service Costumer service was great! My battery died and did not set up any appointment. I spoke with Steve and he was able to help me with that. That best thi More

by REBECASTLOUIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Mar 16, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 4 star rating. Great to hear you had a great experience working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 16, 2018

Howard Nardin very good service adviser Usually do not do a lot of reviews, but I think that Ferman Chevy has an asset with Howard Nardin. He was very polite, took care of all my needs, al More

by PAUL CLARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Nardin
Mar 16, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear you had a great experience working with Howard. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 16, 2018

Great experience and awesome service writers! I enjoy getting my car's to get serviced there both John & Sam are very friendly, helpful and very informative! Always keeping us informed and always More

by MIMILOPEZ66
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christian
Mar 16, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 16, 2018

Great Service...Expensive parts. I needed to have some electronics replaced in my trunk due to water damage. Rain filled the bottom carriage of my trunk with almost 2 inches of water. More

by WBJOHNSTON318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Rabeau(spelling?) Manny(new service rep), Brendan Rhea
Mar 16, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 16, 2018

Install rocker extensions on 2018 Z06 Tommy Faruggio coordinated the installation to make sure that the job was done on a schedule that worked for me, which I very much appreciate. More

by william16650
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in the service department
Mar 16, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 16, 2018

Top notch I want to thank the service team. Even when they are busy they let you know that you are being taken care of. You are not treated like a number. More

by W.BOGGS74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
Mar 19, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

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