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Ferman Chevrolet - Tampa - Service Center

Tampa, FL

3.4
688 Reviews

688 Reviews of Ferman Chevrolet - Tampa - Service Center

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March 24, 2018

Awsome Service team. Service team is awesome. Love coming here. From the team checking me in, the advisor and team fixing my car. I dont dread coming here or worry because More

by miss3jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woolery, David & Lorenzo (service line) , Dave Geiger
Mar 26, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 23, 2018

Friendly service Wonderful and nice staff. They keep you updated. The only reason I don't give the 5 stars is they didn't clean well the car and found the whole doo More

by Borinica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larhisa
Mar 23, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 23, 2018

Really Great Service person Merrick was outstanding. kept me informed and the job was done when expected.Everone always treats me very nice and is always helpful. More

by kashu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrick
Mar 23, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 22, 2018

took to long I had 9 am appointment left car. Got a call at noon he didn't have all pricing ready put me on hold 5 min. I said go ahead to front brakes and rotors. More

by KBUSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian
Mar 23, 2018 -

Ferman Chevrolet - Tampa responded

Hello, my name is Tommy Farruggio, I am the Guest Experience Manager at Ferman Chevrolet. I apologize for what had happened.. Please contact me at your earliest convenience if you would like to discuss in further detail. Tommy Farruggio Guest Experience Manager tommy.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 21, 2018

Good Quality Service It was very nice and service was excellent I'm so glad I came there for service.. I'll be soon When it time again Good Job Guys... More

by KALVINEGG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot his name
Mar 21, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 20, 2018

fast friendly service clean rest rooms and wait room show room was exciting to me to and sit in the new cars also new car books More

by LARRY.DUPREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kat McCurdy, Ernie Taylor
Mar 20, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 20, 2018

Good service Had good experience on top of the service. I would have no problem referring others to this location. One of the best we experiences I've had in a lon More

by ONEGON2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
Mar 20, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 20, 2018

A long wait. I arrived for my appointment 30 minutes early at 9:00am and after they got all the information from my car I was told they were running 2 hours behind More

by rebarjoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Vogt
Mar 20, 2018 -

Ferman Chevrolet - Tampa responded

Hello, my name is Tommy Farruggio, I am the Guest Experience Manager at Ferman Chevrolet. Based on your rating you did not receive the level of service you excepted. I would appreciate the opportunity to speak with you regarding your experience and further assist you. Please contact me at your earliest convenience as I would like to discuss with you in further detail. Tommy Farruggio Guest Experience Manager tommy.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 20, 2018

Routiine maintenance, oil chg, tire rotation, new wipers Howard our service rep has always gone above & beyond to assist us in getting our car serviced in a timely manner. He is friendly and understanding o More

by HAMILTONFAMILY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Nardin, Service
Mar 20, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 20, 2018

Promptness They took into consideration the fact that my husband is disabled and was home alone and they finished as quickly as possible. The were very polite an More

by Trax1938
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm sorry but I can't remember his name.
Mar 21, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

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