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Ferman Chevrolet - Tampa - Service Center

Tampa, FL

3.6
680 Reviews

680 Reviews of Ferman Chevrolet - Tampa - Service Center

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March 28, 2018

It was only a tire I looked and looked for the reason my tire was losing 5 lbs. of air every week. It was suggested to me that the seal on the tire and wheel was not ti More

by bchapman53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Vogt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear everything worked out great for you and had a great experience working with Gary. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 28, 2018

oil change, rotation Gary was very helpful in determining what needed to be done and the pricing involved. He kept me informed as to the status of my vehicle. More

by DLW2AUTIGER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Vogt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear everything worked out great for you and had a great experience working with Gary. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 28, 2018

Car Repair Fermann is always able to accommodate me and in a timely professional manner. Communication with the service dept is great. I highly recommend using More

by Mr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel
Mar 29, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear you had a good experience working with Manny. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 27, 2018

Prompt and professional It was the first time taking my car in for service. Merrick was my service advisor and he was very personable and professional. I waited for my car a More

by Ufgatorfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrick
Mar 27, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear everything worked out great for you. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 27, 2018

Serious problem fixed fast. Fantastic service...fixed serious ignition problem on my car...no appointment...reasonably priced. Very friendly folks...not pushy, no ripoff...nice w More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Vogt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. Glad you had a great experience at the dealership working with everyone and Gary. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 27, 2018

My problem.....communication. I had to send my daughter down there twice to see what's going on. Car there ten days and a spider built a web in the back window of the Camaro. BUT a More

by SNOWBUNNY41447
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woolley
Mar 28, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. Glad you had a great experience at the dealership working with everyone and Brian W. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 26, 2018

Always Great My experience and service is always great, Gary Vogt and team always makes sure I receive A-1 service. I have no complaints and yes I would highly re More

by DJAMERSON42
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Gary Vogt
Mar 27, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. Glad you had a great experience at the dealership working with everyone and Gary. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 26, 2018

Great experience Manny helped us out. He was nothing but professional. He also kept me up to date and what was going on. Truly enjoyed the interaction and would contin More

by jmacc09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel
Mar 27, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear everything worked out great for you. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 26, 2018

Great Service- lmprove Communication Sales staff and service staff need to communicate better! I was told I get two free oil service visits when I purchased the car but the service consul More

by BJGORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Iarrobino, Howard Nardin
Mar 27, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. Glad you had a great experience at the dealership working with everyone and Frank and Howard. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 26, 2018

Good and fast service My car needed an oil change, fuel injector serviced, & the passenger window repaired. The service was fast, and everything was done well. The cost wa More

by GloriaB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Vogt
Mar 27, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear everything worked out great for you. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

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