Ferman Chevrolet - Tampa - Service Center

Wonderful Experience Keith at Ferman Chevy in Brandon, along with all the staff i've came across, were pleasant and helpful. Sincere compassion really makes a difference. Keith at Ferman Chevy in Brandon, along with all the staff i've came across, were pleasant and helpful. Sincere compassion really makes a difference. More

45,000 mile check/oil change/ 27 pt check/service dept The tire indicator light not reset. NO huge deal unless you want to check your PSI. The indicator light is constant so do you just ignore it? It had b The tire indicator light not reset. NO huge deal unless you want to check your PSI. The indicator light is constant so do you just ignore it? It had been repaired prior and that service/resetting was listed on 3/24/18 appt. Today, day 14, my engine light is already on. I left a message mid morning for the supervisor of service, Brian Woolery I believe, and they closed at 7. Still waiting. Unless completely avoidable, my preference is anywhere but Ferman. (My advisor on 3/24/18, Merrick, was at least personable). Every other time I've left their service department with the afore mentioned advisor, as a female, I felt like my concerns were disregarded, questions unanswered, and I felt very patronized. I understand my questions weren't in car pray jargon, but I had to get a male family member on the phone to them him the same damn thing. I was left to feel like a bourdon and a an and a stupid schmutz asking for a print out the services done for that day. I have left in tears every time. I don't care if it were free.... I will never own another Chevy that requires certain services at the Ferman location. (I do realize there are other authorized dealers, but coordinating work, 2 kids, after school activities, or half your Saturday several times in 6 months is too inconvenient.) More

Great service and friendly team environment. Frankie and Jorge worked with me throughout my repair. They were very responsive and made sure I was a happy customer. Would recommend them to anyone! Frankie and Jorge worked with me throughout my repair. They were very responsive and made sure I was a happy customer. Would recommend them to anyone! More

Good customer service They were very thorough when it came to fixing my older 2008 cobalt and was very good on keeping me informed on what was going on. I would definitely They were very thorough when it came to fixing my older 2008 cobalt and was very good on keeping me informed on what was going on. I would definitely recommend Ferman Chevrolet in the future. More

Great Their understanding was the key.I got there their was expecting me. They call me to let me know what I want to do first Their understanding was the key.I got there their was expecting me. They call me to let me know what I want to do first More

Great service I've never been disappointed in the service department. Everyone is very courteous and respectful. They always make sure I'm satisfied before I leave I've never been disappointed in the service department. Everyone is very courteous and respectful. They always make sure I'm satisfied before I leave with my vehicle. More

the service center installed splash guards and a nose guard. Overall they did a good job but failed to re-install all of the screws in the passenger side front wheel. As a result I had to stop at another deal Overall they did a good job but failed to re-install all of the screws in the passenger side front wheel. As a result I had to stop at another dealer enroute to get 5 additional screws. More

Oil Change I could not have had a better experience. Very friendly & professional staff. I definitely plan to return for service here while we are in FL I could not have had a better experience. Very friendly & professional staff. I definitely plan to return for service here while we are in FL More

They listen to my concerns and took care of my problems I bought my car right there at Ferman Cherolet , I have shop there for 20 years and no other place. I like the way I have been treated and will come I bought my car right there at Ferman Cherolet , I have shop there for 20 years and no other place. I like the way I have been treated and will come back. More

Hummer H3 repairs My tech, Gary was professional and offered complete information on my repairs. Very courteous and informative....I will definitely attempt to have h My tech, Gary was professional and offered complete information on my repairs. Very courteous and informative....I will definitely attempt to have him as my service writer in the future.... More