Ferman Chevrolet - Tampa - Service Center

Scratched my car and chipped paint Brought it in for a simple oil change. They Scratched my fender, side skirt and chipped my door paint! Fixed the scratches but not the paint chips. To Brought it in for a simple oil change. They Scratched my fender, side skirt and chipped my door paint! Fixed the scratches but not the paint chips. Told that threat didn't have my paint color, and that if I wanted it fixed for me bring in my own touch up paint. How about you take a little extra care to not mess up $100,000.00 cars in the first place! More

Multiple attempts to fix the same issue The collision center fail to fix my car correctly the first time now requiring me to go back a second time and now what will be a third time to fix i The collision center fail to fix my car correctly the first time now requiring me to go back a second time and now what will be a third time to fix it correctly. Lack of communication among the service advisor that was assigned to fix my car. Now requiring need to speak to the service collision manager to now bring my car in for the third time to have it painted correctly . The manager was very nice and very accommodating but it’s just a little frustrating to have to take it back a third time to the dealership who I was confident will have it fixed correctly the first time More

Customer Service Jimmy Johnson did an excellent job for me. From the time he first greeted me as I arrived until the service work was completed kept me informed about Jimmy Johnson did an excellent job for me. From the time he first greeted me as I arrived until the service work was completed kept me informed about the time and the work being finished. He made me feel that Ferman Chevrolet appreciated my business. You have now picked up a new customer. George Dorey More

car overheating After several weeks in the shop they final fixed the problem with the leaks and overheating. Howard understood our concerned of having to return and b After several weeks in the shop they final fixed the problem with the leaks and overheating. Howard understood our concerned of having to return and being inconvenience and made sure we were compensated. Good Job Howard.. More

Great Experience Always a quick and easy experience when I have service done. I was in and out in no time. Nice waiting area with comfortable seating. My advisor was s Always a quick and easy experience when I have service done. I was in and out in no time. Nice waiting area with comfortable seating. My advisor was super nice and helpful. He answered all my questions. Sadly, I dont recognize his name on this list. More

Nice people, Jimmy was a real nice guy. Jimmy was curtious and understanding, Joseph the tech was very polite. Thanks for a good job. Will definitely be back for other oil changes and things Jimmy was curtious and understanding, Joseph the tech was very polite. Thanks for a good job. Will definitely be back for other oil changes and things. More

Excellence Service was excellent. I came in without an appointment and they took care of me with no problem. They called with price for See i.e. quickly and ac Service was excellent. I came in without an appointment and they took care of me with no problem. They called with price for See i.e. quickly and accurately. More

Gary Vogt was my service advisor at Ferman and he was great! Gary Vogt is friendly and professional and that's why he handles all of my service needs at Ferman Chevrolet of Tampa. Keep up the outstanding work! Gary Vogt is friendly and professional and that's why he handles all of my service needs at Ferman Chevrolet of Tampa. Keep up the outstanding work! More

Good Service The service received at this time was very good I just recommend improve the waiting time for peoples who had a previous appointment, thank you. The service received at this time was very good I just recommend improve the waiting time for peoples who had a previous appointment, thank you. More

Always there to help Gary Vogt is the best! Always there to help with my truck for more than 10 years now! He is the best and Ferman is very lucky to have him Gary Vogt is the best! Always there to help with my truck for more than 10 years now! He is the best and Ferman is very lucky to have him More