Ferman Chevrolet - Tampa - Service Center

Adaquate service Wait times are far too long. Way too many cars come in for amount of advisors and techs there are. My advisor also tried to inform me my car wasn’t co Wait times are far too long. Way too many cars come in for amount of advisors and techs there are. My advisor also tried to inform me my car wasn’t covered under warranty when it actually was covered by fedelity. It got handled because I pushed him to check the system again. So after me pushing through some ups and downs the work to fix my A/C cost around $600 with me paying only the $100 deductible. But again I sort of had to make my warranty status known. More

Overall service The service was good. Other then me having to call a few time to get in touch with my service tech. Took 2 1/2 days to replace a water pump. The service was good. Other then me having to call a few time to get in touch with my service tech. Took 2 1/2 days to replace a water pump. More

They Aim to Please Someone backed into my car and I took it to Ferman Collision Center. The service advisor was very thorough in evaluating and estimating the damage. Th Someone backed into my car and I took it to Ferman Collision Center. The service advisor was very thorough in evaluating and estimating the damage. The damage although not significant was repaired in short order and the car looks as good as new The paint job ["racing yellow"] is a perfect match. The work was completed within 72 hours. They even took the time to buff out another spot on the vehicle. The Service Center is not close to my home, but I chose it because I've had work done there before and I've never been disappointed. The service agents and office personnel I dealt with ikept me informed of the progress at each stage of the repair. Every member of the staff is personable and professional. They treated me well and I highly recommend Ferman to anyone seeking collision repair. More

Tahoe Service Honest, timely service; excellent wait area; I did realize I was due a free oil change until advised so by the rep. thanks for the service Honest, timely service; excellent wait area; I did realize I was due a free oil change until advised so by the rep. thanks for the service More

Simply the truth Very quick very fair will use again. They treat you with respect no matter your type of car or amount of business. I haven’t had anything major dive b Very quick very fair will use again. They treat you with respect no matter your type of car or amount of business. I haven’t had anything major dive but maybe that’s a good thing. More

Very caring and knowledgeable and patient This was my third experience in 12 months with this company and they are 2nd to none when it comes to customer service. I would recommend them even a This was my third experience in 12 months with this company and they are 2nd to none when it comes to customer service. I would recommend them even at I did not have an accident with a vehicle because they know what they are doing and they really do care about their customer More

Was decent Customer service is always good. I just hate I had to spend out $ & I didn't know my warranty had just expired but overall the service is very good Customer service is always good. I just hate I had to spend out $ & I didn't know my warranty had just expired but overall the service is very good More

Great Sales and Service. I have done business with them off and on, depending on what brand of vehicle I owned, for several years. Their sales and service departments are top I have done business with them off and on, depending on what brand of vehicle I owned, for several years. Their sales and service departments are top quality. The customer waiting area is very well appointed and customer friendly. The only improvement I would suggest is the Sales department could have a little more privacy. It would add greatly to the perceived quality of the dealership.. Thus giving the customer the impression he is important enough to discuss his business in private. Similar to higher end vehicle dealerships. More

Thank you This service department made things right and fixed a issue that happend after I got service done to my car previously from there shop, thanks This service department made things right and fixed a issue that happend after I got service done to my car previously from there shop, thanks More

Fender bender i went to Ferman Collision Center to have an estimate after a minor accident .I had all my insurance paper work done plus the estimate and ended up ha i went to Ferman Collision Center to have an estimate after a minor accident .I had all my insurance paper work done plus the estimate and ended up having the repairs done there because they made it so easy More