Ferman Chevrolet - Tampa - Service Center

Great service Tamara and Jenn of the Collision Center were very helpful in getting my water-damaged car repaired. They were responsive to my requests for informatio Tamara and Jenn of the Collision Center were very helpful in getting my water-damaged car repaired. They were responsive to my requests for information, coordinated effectively with my insurance company for approvals, communicated progress in a timely manner, and overall were professional in how they steered the repair work to a satisfactory conclusion. I was impressed; Ferman is lucky to have them as employees. More

BMW X3 Rear Drivers side door replaced Denny Hancock and his staff at the collision center were a real pleasure to deal with. Great communication, "we'll take care of it' attitude on everyt Denny Hancock and his staff at the collision center were a real pleasure to deal with. Great communication, "we'll take care of it' attitude on everything. Best service ever! More

Ferman Chevrolet in Brandon I have bought 3 cars there and had every one serviced there including one used one I bought elsewhere. Have had a great experience with Gary Vogt in I have bought 3 cars there and had every one serviced there including one used one I bought elsewhere. Have had a great experience with Gary Vogt in service and have no qualms when my car is there for service. I have a 2014 Chevrolet Suburban with 44k on it and it looks and drives like brand new. Follow the recommended service guide and your Chevrolet will last a long time plus the repairs are guaranteed at a dealership. More

Appreciated the service on broken key We were pleased with the service when our key broke. Oue car haf to ve towed and you provided prompt repair under warranty. Thank you Brian Woolery fo We were pleased with the service when our key broke. Oue car haf to ve towed and you provided prompt repair under warranty. Thank you Brian Woolery for providing great service on this. More

Problem not fixed, severaly calls were not returned. I brought my Impala in for warrantee work on April 12. Relatively minor problem turn signal worked, but intermittently would stop clicking, resulting I brought my Impala in for warrantee work on April 12. Relatively minor problem turn signal worked, but intermittently would stop clicking, resulting in signal sometimes being left on. It was not clicking when I brought it in, the tech observed the problem. I made it clear it was an INTERMITTANT PROBLEM. Was told they had a technical service bulletin on the problem and know how to fix it. Got the car back the next day, it was working, but the following day it did not work. And the problem continues to come and go. Left messages for the tech, Brian Woolery on April 19 and again with Cindy on April 20. Still have not received a call. I wasted three hours taking the car in and picking it up. If I ever get a call back, I will probably be told to bring it in. If I do, I am afraid it will start working again, as it always does, and then stop in a day or two. • I am upset that I was told they knew what the problem was, and when apparently it started working, and they thought it was fixed. • I left messages on two occasions that were not returned. • I am angry and will follow up with the dealership, social media, and General Motors. I bought the car from Ferman and this is unacceptable. TAS More

My first service was amazing. I had to wait only 1/2 hour for my service. Love it , keep up the good work. Thank you for the service. and wait time. colleen I had to wait only 1/2 hour for my service. Love it , keep up the good work. Thank you for the service. and wait time. colleen More

Car maintenance Everything i needed for car maintenance. Was informed of needed service before it was done. Jimmy was on time and very professional. Would recommend h Everything i needed for car maintenance. Was informed of needed service before it was done. Jimmy was on time and very professional. Would recommend highly to anyone. More

Rear Bumper Repair I came to Ferman to get my rear bumper repaired. I was rear-ended in a car I had only had for 5 days. And the other driver had taken off. Not only was I came to Ferman to get my rear bumper repaired. I was rear-ended in a car I had only had for 5 days. And the other driver had taken off. Not only was the personnel compassionate, about my situation, they were also very professional and courteous. My car was looked at, written up and the patients ordered. As well as scheduling a drop off date and time. Once the parts came in, I dropped it off and it was ready in three days. The bumper turned out great and it looked like a new car (again). Everyone at Ferman Chevrolet was great and I had a great experience. If you want quality, professional and courteous people, Ferman is the place for you! More

Awesome time and complete service. They was courteous from the beginning to the end of my visiting and show me what i to get fix right away so knowing what i was informed about i am hap They was courteous from the beginning to the end of my visiting and show me what i to get fix right away so knowing what i was informed about i am happy 😊 More

Auto service Easy online appointment. When I arrived Gary Vogt my service advisor had may paperwork ready. We reviewed my service request and checked in my car. Ga Easy online appointment. When I arrived Gary Vogt my service advisor had may paperwork ready. We reviewed my service request and checked in my car. Gary kept me informed on the progress of my repairs. Then sent me a text meesage notifying my car was ready. The repaired were completed on time. Gary reviewed my repairs one more time then reviewed the recommended services that would be coming due. Great job all the way around. Thank you Ferman. ga More