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Ferman Chevrolet - Tampa - Service Center

Tampa, FL

3.5
680 Reviews

680 Reviews of Ferman Chevrolet - Tampa - Service Center

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April 30, 2018

Fermab’s Is Great!! My late husband and I bought our car at Fernan’s and I wouldn’t take it anywhere else for it’s servicing when I’m here in Florida! The staff is highl More

by JIMHOWSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Taylor
May 01, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 30, 2018

Not satisfied First, I want to advise that Nate Auvil is a fantastic salesman and he even checked on me when I brought my Camaro in for repairs on Friday April 27th More

by JD_WITHROW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nate Auvil, Howard Nardin
May 01, 2018 -

Ferman Chevrolet - Tampa responded

Hello, my name is Tommy Farruggio, I am the Guest Experience Manager at Ferman Chevrolet. I do apologize for any inconvenience you may have had. If I can be of any assistance please don't hesitate to contact me directly. Tommy Farruggio Guest Experience Manager tommy.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 30, 2018

Outstanding service As always Fermab is the best at what they do The quality of work made my car look brand new and the service turnaround time was very reasonable. I w More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Auvil, Bob Larkin
May 01, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 30, 2018

Oil Change & Service I came in for normal 5,000 mile service(Oil Change,27 pt inspection). Everything went great! Was in & out in an hour or less. Service agent Emmanuel More

by JJESSEMAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Rebeou, Emmanuel
May 01, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great review. Glad to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 30, 2018

I was seen at my appointed time with excellent customer serv The service from the I pulled in to the time I left was treated with courtsey and and kept informed about the service to my car. More

by SHIRLIEHOGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Christensen, Christian Garvey
May 01, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 30, 2018

3 hour oil change Had an appointment, and was there for 3 hours and they estimated an hour to 1.5 hours. I arrived on time, and wasn’t greeted for almost 30 minutes, I More

by AP64589
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
May 01, 2018 -

Ferman Chevrolet - Tampa responded

Hello, my name is Tommy Farruggio, I am the Guest Experience Manager at Ferman Chevrolet. I do apologize for any inconvenience you may have had. If I can be of any assistance please don't hesitate to contact me directly. Tommy Farruggio Guest Experience Manager tommy.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 30, 2018

Great Got into an accident and my insurance sent me to you guys. My car was in the shop for about a week. They kept me updated the whole time my car was get More

by ashleyjannelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
May 01, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 27, 2018

Best service around! So from Jimmy to the young lady at the cashier to the receptionist everything's good. If you like Chevys! Go see Nate or one of the other sales folks More

by lmic1120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David the best Porter around and of course Jimmy John's on service tech extraordinary!, Nate Auvil
Apr 27, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 27, 2018

Excellent service and work Everyone that helped me in the process was friendly, professional and provided excellent service. They did an awesome job keeping me informed of where More

by HLW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
May 01, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 27, 2018

Two widows with a dead Malibu We took our Malibu in for service because it kept stalling. The tech adviced is they didn’t know what was wrong with it after an hour. He advised us t More

by PHEMEW
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith used car. Sales man:, Pete Coley
May 01, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

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