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Ferman Chevrolet - Tampa - Service Center

Tampa, FL

3.5
680 Reviews

680 Reviews of Ferman Chevrolet - Tampa - Service Center

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May 07, 2018

TIRES REPLACED Experienced, efficient caring staff do an excellent job. I brought car in to have tires replaced and waited while the job was done. My vehicle was ta More

by fnet007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Nardin
May 07, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear that you had a great experience at the dealership and also working with Howard. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

May 07, 2018

Service Great service but too much waiting.It took too long to get service done. In the sale department Hernie Taylor was great. I was checking to upgrade but More

by hprhuertas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Taylor
May 09, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great review. Glad to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

May 05, 2018

My vehicle was not fixed. I took my vehicle in for some work, which ended up being $2000. I know the dealerships are over priced but I wanted a warranty to go along with the wo More

by Honest Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manny
May 07, 2018 -

Ferman Chevrolet - Tampa responded

Hi, my name is Tommy Farruggio. I am the Guest Experience Manager for Ferman Chevrolet of Tampa. I apologize for your past experiences. I appreciate the opportunity to speak with you and resolve any issues you may have at the dealership. If I can be of any further assistance, please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

May 03, 2018

Well done Merrick did a great job keeping me informed on the issues and when the repair would be completed. Brian, now the service manager, always does a great More

by krioso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrick Mervine, Brian Rabeau
May 04, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great review. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

May 03, 2018

A full maintenance Hi I came in to get a full maintenance on my 2018 Chevy Traverse and they did a wonderful job thank you Mrs. Maria.M More

by BLESSME2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marckell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Michalski, Michael Menden
May 04, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

May 03, 2018

Bad service. I bought a car here they failed to do a inspection before selling the used car I had to take it back because it had all 4 routers bad i still was unde More

by Jmayi863@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bobbi Matson
May 04, 2018 -

Ferman Chevrolet - Tampa responded

Hello, my name is Tommy Farruggio, I am the Guest Experience Manager at Ferman Chevrolet. I do apologize for any inconvenience you may have had. If I can be of any assistance please don't hesitate to contact me directly. Tommy Farruggio Guest Experience Manager tommy.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

May 02, 2018

Not happy I purchased several vehicles at this location. I've been a service customer for over 15 years but I am so upset words cannot begin to express my feeli More

by JONes1
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager
May 03, 2018 -

Ferman Chevrolet - Tampa responded

Hello, my name is Tommy Farruggio, I am the Guest Experience Manager at Ferman Chevrolet. I do apologize for any inconvenience you may have had. If I can be of any assistance please don't hesitate to contact me directly. Tommy Farruggio Guest Experience Manager tommy.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

May 02, 2018

Sale on a new vehicle purchase Friendly and passionate about there job. Very helpful on making the right choice on a vehicle. Process was done in a timely manner. Would recommend de More

by allanos_07104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Christensen
May 04, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. Glad to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

May 02, 2018

Mazda CX 5 bumper repair The process from start to finish was seamless. I dropped of my car for repair and was kept updated by text and email of the progress. The pick-up and More

by Ktv75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kat McCurdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Vogt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Nardin
May 03, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

May 02, 2018

Upkeep of vehicle The service was done quickly and resonable. Your service rep was extremely friendly and efficient. I will definitely use your service again. The price More

by wmcmahon2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
May 03, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

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