Ferman Chevrolet - Tampa - Service Center

I had the first service done today to my 2023 Colorado Trail Boss, I purchased it about 3 months ago, Rebecca was my sales person. Since I'm about 50 miles away from the dealer, I decided to call Rebe Trail Boss, I purchased it about 3 months ago, Rebecca was my sales person. Since I'm about 50 miles away from the dealer, I decided to call Rebecca for additional information. As always she was great and very helpfull, actually she handled everything for me, I was in and out within the hour. Can say enough, thanks Rebecca. Oh, and service department was awsome too, no issues or delays. More

I made an appointment for 8:30 AM. I got there at 8:20 and spent a half hour checking in. The service guy I had the appointment with, Jeremy, told me he would call by 1:00 or 2:00 to l I got there at 8:20 and spent a half hour checking in. The service guy I had the appointment with, Jeremy, told me he would call by 1:00 or 2:00 to let me know what they had found. When I had not heard anything by 3:45 I sent a text asking what was going on. It took him a half hour to respond and tell me they hadn't even started to look at it yet! And they wouldn't get to it until the next day! And Jeremy didn't seem to care. More

The service department is poorly ran. I arrived 10 minutes before my 4:45 appointment and was not helped until after 5pm. A customer that arrived 5 minutes after me was taken care of imme I arrived 10 minutes before my 4:45 appointment and was not helped until after 5pm. A customer that arrived 5 minutes after me was taken care of immediately and her vehicle was serviced while mine was not taken back for over 90 minutes after my arrival and did not leave till 7pm this is my third time with bad service at Ferman and will look for another Dealer to handle my warranty for Chevy..... More

I always have a good experience with the sales force. The dealership has always treated me well. The dealership has always treated me well. More

All is good. Service was done as promised. Steve was very professional in handling my warranty work. Service was done as promised. Steve was very professional in handling my warranty work. More

I always have a great experience with Ferman Chevrolet. . Brian Worley's the best by far.. . Brian Worley's the best by far.. More

Dominic is a really great person June and Tracy really appreciate everything he has helped us with appreciate everything he has helped us with More

It was fine and efficient Everything was great Efficient communication Comfortable waiting area and the work was satisfactory communication Comfortable waiting area and the work was satisfactory More

I already did in a yelp post- basically great job! Please see yelp post for my comment 😁 Please see yelp post for my comment 😁 More