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Ferman Chevrolet - Tampa - Service Center

Tampa, FL

3.5
680 Reviews

680 Reviews of Ferman Chevrolet - Tampa - Service Center

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May 14, 2018

Great advisor They had no issues with handling the issues of my new vehicle. Would definitely recommend thier service center for new car issues. Thanks for the gre More

by no2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Manny in service
May 17, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. Glad to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

May 14, 2018

Kept me updated but expensive I like that I was texted with questions and updates. Much easier than leaving me a message. A rearview mirror for $850 is about $280 more than listed More

by CAmshel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Vogt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Woman I rented car from did great.
May 17, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the good rating. Glad to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

May 14, 2018

Quick and painless I I wanted a oil change @ 2800 miles because of Engine noise ! They did tell me that I would have to leave it overnight for them to diagnose the rattle More

by Austin1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Howard Nardin
May 17, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. Glad to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

May 14, 2018

Fast. Efficent. Friendly. Willing to help My experience was a good one. Frankie updated almost everday with a text so i wasnt in the dark. They went above and beyond my expectations. My car wa More

by npeters0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Torres and Jorge Matos
May 17, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

May 11, 2018

Thank you Brian Woolery My service advisor was Brian Woolery. Brian's professionalism was the key contributor for my confidence within the service department! Thank you Bri More

by Bonoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woolery
May 14, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

May 11, 2018

Everything done on time. Good job. Even washed inside of f Please see above. Thanks. Bob It would be nice if you would wash cars after service. The bugs on front could affect the paint.. Nice waiting area More

by SUN65B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Nardin
May 14, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

May 11, 2018

Great first time experience in the service area! First time bringing my 2018 Chevy Suburban for service. The gentleman that was in the bay and greeted me was extremely polite and helped me to find m More

by Levinec5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Taylor
May 14, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

May 10, 2018

Excellent The collision center repaired my vehicle quickly and kept me well informed of the process. They also supplied me with a rental to fit my needs. My t More

by Shaw, Bobby0969
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ron
May 14, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

May 10, 2018

Body work The service team was efficient and kept me informed with many phone calls and messages. I was happy with the finished product and would go back agai More

by JGANTHER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Torres
May 14, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great review. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

May 10, 2018

Supreme Service. The staff is friendly, professional, efficent, on time and the body work is impeccable. I will definitely use their services again in the future. Over More

by Peddiver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie
May 14, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

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